Tyjonae Perkins Email & Phone Number

Obtained Property and Casualty Insurance License.Answering inbound and outbound to resolve persisting issues and inform clients of coverage benefits with compassion.Responsible for posting payments to the insurance policies submitted by insureds including both check and online payments.Processing cancellations/refunds for previous coverage terms, as well as verifying unpaid or past due balances, contacting insureds if refund needs to be sent to a different mailing address.

Solley managing a coffee shop, by multitasking excellent customer care with administrative responsibilities.Effectively anticipating and responding to guests' needs with a solution that leaves their trust in my company.Trusted with security and a $300.00 bank to process cash transactions daily.

Supplying suitable care, for individuals wanting to fulfill financial goals.Found success in utilizing various new software, that created an efficient style of service to resolve distinct issues. Consistently showcasing my optimism and determination to gather full understanding of difficult concepts

Providing over the phone customer care for various Apple products. Guiding clients through finding solutions by troubleshooting and diagnosing software or hardware issues. Maintaining safety, trust and integrity with password security and full access while sharing screens with clientsDe-escalating intense emotions my clients were understandably feeling at the time, while ensuring to make detailed notation of every call.