Tylea Simone Richard Email & Phone Number

Miami, Fl, Us

Product owner for Mozilla’s proprietary experimentation platform which offers controlled online experimentation (A/B and multivariate testing), phased roll-outs, messaging deployment, and micro-surveys at scale for in-browser and web-based products and features. Led a company-wide effort to make experimentation easier, faster, and more impactful by improving UX/UI, redesigned workflows, increased training and documentation, managed investments in key technical areas (e.g., automated population sizing, long term holdbacks etc) and engaged company leadership to ensure alignment across strategic growth areas.

Zero to One product leader responsible for driving new product innovation in Mozilla’s Security & Privacy organization. Lead a small but mighty cross-functional team of engineers, UX and content designers, user researchers, and marketing managers to build products in the data privacy space. Conducted deep market analysis and identified strategic market opportunities, facilitated customer exploration and segmentation, oversaw testing of product concepts and designs to validate hypotheses, and set product success metrics and OKRs. Once testing indicated early signs of product market fit, translated product requirements for the engineering team and currently working closely to develop MVP prototype, which includes Machine Learning components.Created a Trust + Safety audit process to be used in the new product development company-wide in order to ensure strong consumer safety and privacy. Conducted audit for proposed new product with reviewers from across Mozilla Corporation and Mozilla Foundation, thereby reducing the potential for abuse or unintended harm.Created and socialized a Product Development lifecycle process company-wide that included guidance on inputs, outputs, activities, milestones and metrics for each phase of the product lifecycle. The tool has been widely adopted.

Remote

Sr. Product Manager Supervised the planning, development, and execution of product strategy for Twitter’s company-wide Responsible Machine Learning initiative with the aim of preventing algorithmic harm, reducing bias in automated systems, and supporting the adoption of Responsible ML technology and best practices.Managed portfolio of many first-in-industry Responsible ML products - including a Fairness Evaluator tool for model evaluation (reduced subgroup inequality in Brand Safety and Ads Integrity models), Not-Even-Once tool (to avoid model errors with high probability of harm to users), inequality threshold metrics for online model evaluation, bias detection and mitigation (decreased inequality and improved model performance for Who-To-Follow models), algorithmic amplification dashboards for spam/misinformation/threat disruption (used for 2022 election season in US and Brazil), and foundational user research for algorithmic choice/transparency. Served as a critical consulted party for Regulatory Compliance related to algorithmic transparency and privacy (e.g. Digital Services Act, FTC, GDPR) and brand safety accreditation (e.g. Media Rating Council). Worked closely with Machine Learning leadership, legal, policy and other product teams to ensure Twitter’s ML teams were prepared for changes in the regulatory landscape. Sr. Strategy & Operations Lead, Data & Machine Learning Drove all layers of strategic planning for a 500+ engineering organization in close partnership with VPs, including annual and quarterly planning and OKR development to ensure the organization met deadlines, fulfilled expectations and created clear, actionable plans to drive ML impact at Twitter. Additional areas of focus included headcount management, hiring strategy and talent development, budget management, D&I, productivity improvement, brand strategy, ML education, knowledge management system, and external partnerships. Partnered closely with cross functional stakeholders.

Remote

Director level decision-maker responsible for daily operations of largest LGBTQ tech organization with over 50,000 members. Responsible for Human Resources functions including recruitment, onboarding, performance reviews, employee separations, training and professional development, employee handbook creation, conflict management and weekly project management for an entirely remote/dispersed team. Operational responsibilities include strategic planning and multiple pivot plans in the face of event cancellations due to COVID19. Develop business modeling for multiple scenarios, including identifying cost savings and new potential revenue streams. Leading in-person and virtual event planning, scheduling and logistics. Project manager for the Edie Windsor Coding Scholarship program, including creating program contracts and other assets, recruiting bootcamp partners and applicants, negotiating terms, supporting interested students, collecting and analyzing program evaluation data.

Remote

Coordinate all areas of a cross-functional team of jewelry designers, technical designers, production staff, account managers and others to plan, schedule, facilitate and execute new design collections. Working at the cutting edge of fine jewelry manufacturing, including Cast-Not-Set, 3D modeling, and other advanced techniques, we are widely recognized as industry pioneers. Utilize sales data to analyze inventory performance and generate forecasts for thousands of SKUs, including many one-of-a-kind and unique fine jewelry pieces.Optimize on-hand stock levels, consignment program and overall movement of jewelry pieces utilizing a inventory database software that I researched, implemented, migrated data to, trained staff on, and continue to manage daily. Order stock pieces as necessary based on demand planning, maintain satisfactory sample collection based on industry trends and upcoming events, and ensure accuracy of relevant data. Work with Production Manager and Business Manager to align supply chain strategy with budget. Act as Project Manager for a variety of other Special Projects, including repricing of entire product catalog, managing product photography, in-depth reporting, strategy and others.

Greater Los Angeles Area

Responsible for the daily business operations of a luxury fine jewelry designer and manufacturer. C-level decision maker collaborated closely with creative founding team to create and execute on long-term business strategy. Financial responsibilities included daily bookkeeping, monthly reconciliations, quarterly sales tax filings, annual corporate tax preparation and budgeting. Solely responsible for cash and debt management and strategic spending to support company growth. Increased overall sales, doubled gross margin, and amount of cash reserves. Operational responsibilities included strategic planning, facilitation of staff meetings and retreats, purchasing, office and workshop organization, production oversight, demand planning, inventory analysis and product development management. Implemented new inventory management database, line sheet software, and invoicing system. Human resources responsibilities included all hiring, firing, and employee appraisals, employee handbook, training and general labor compliance. Doubled the size of the team in three years.

Greater New York City Area

Directed sourcing, logistics, and inventory management for multi-million dollar ecommerce product company. Managed relationships with vendors, suppliers, warehouses and shipping partners to ensure smooth supply/demand cycles. Implemented inventory management software and pick and pack fulfillment process. Managed product designers and the product development lifecycle to design, sample and release successful new products lines.

New York City Metropolitan Area

Managed daily administrative and financial operations of startup stationary and home goods company. Administrative responsibilities included office management, purchasing, human resources, legal, and strategy. Financial responsibilities included daily, monthly and yearly bookkeeping, financial reporting, A/P, A/R, payroll, budgeting and cash planning. Implemented Quickbooks software and financial protocols. Managed finances during rapid growth period.

- Managed social and environmental compliance for childrenswear manufacturer - Coordinated factory audits of hundreds of factories using codes of conduct developed by leading retailers and brands as well as internal policies - Managed reporting and remediation plans

Bronx, Ny

Managed daily operations including facilities management, purchasing, staff benefits, A/R and A/P, bill payment, payroll processing, bank deposits, reconciliations, government filings and audit supervision. Coordinated the Coop Academy, a training program for adults interested in starting worker-owned businesses in the Bronx.

New York, Ny

Coordinated production and finishing of luxury made-to-measure suits and shirts. Managed on-site tailoring shop including three in house tailors, off-site tailors, Italian factories, and European material suppliers. Executed complex scheduling, production targets, and communicated with sales staff to troubleshoot issues

Managua, Nicaragua

- Worked with Production Manager in a t-shirt factory in Nicaragua- Organized inventory - Assisted on cutting table - Streamlined inventory management process

M.A., Business & Labor Studies

Activities and Societies: Reynolds Fellowship Program in Social Entrepreneurship

Master Of Fine Arts - Mfa

B.A., Public & Community Service Studies

Activities and Societies: Feinstein Institute for Public Service, Martin Luther King Jr Scholar

Mastering Product Management