Tyler Reed Email & Phone Number

Indianapolis, In, Us

San Francisco, California, Us

San Francisco, California, Us

First North American Professional Services Sales leader. Responsible for bookings, revenue, building cross functional relationships with sales leaders, leading and enabling the team, authoring Salesforce dashboards, and reporting sales progress to executives.- Exceeded quota targets 2022 & 2023; 122% and 126% respectively. - Expanded team by 300%, spearheading the recruitment lifecycle from onboarding to mentorship and development.- Secured $17M+ in bookings through a comprehensive overhaul of the Professional Services Sales team. - Boosted employee net promoter score and achieved 0% attrition by cultivating a collaborative and inclusive team culture.- Introduced 5 new packaged offerings to market by fostering cross-functional collaboration with leaders; accelerating customer success and attainment of corporate growth targets.- Elevated quota, bookings, revenue, and margin attainment by guiding the team through complex sales cycles.

San Francisco, California, Us

First Professional Services sales hire and founding member of PS team. Responsible for bookings, revenue, and building the sales function including the creation of offerings, SOW templates, project methodology, pitch decks, and sales enablement artifacts.- Exceeded quota targets 2019, 2020, 2021, and 2022; 140%, 264%, 280%, and 297% respectively. - Drove annual revenue from $269k to $30M+ and headcount from 10 to 100+ in four years; developed standard processes to forecast and track bookings, revenue, utilization, and customer satisfaction.- Increased average deal size by 991%, including booking Professional Services’ first five SOWs valued at $1M+ and $2M+.- Accumulated $14M+ in bookings; led the Professional Services sales cycle including prospecting leads, earning trusted advisor status with executives, scoping statements of work (SOW), and negotiating with Procurement/Legal.- Secured the most Professional Services bookings each quarter (2020-2022), including the highest lifetime total.- Led deployment of the nation’s first contact tracing solution for the City of New York amid the peak of COVID. - Implemented the first Vaccines.gov program for The White House on behalf of the US Federal Government.- Awarded 2 Twilio Sales Club Honors, recognizing outstanding results and leadership.

Indianapolis, Indiana, Us

Founded the Resource Allocation Operations function and led a team of Analysts responsible for global project assignments and billable resource allocations. Implemented change management processes and automation to simplify and speed up the process.- Facilitated a 75% reduction in time-to-staff; built the global resource allocation function from scratch by creating a business case, obtaining executive alignment, and executing on the strategy.- Drove 10%+ increase in global billable utilization; served as stakeholder and domain expert for development of an in-house workforce management tool that empowered effective resource allocation. - Allocated 250+ global field resources; recruited and led a team of Resource Allocation Analysts.- Distinguished with Interactive Intelligence Extreme Impact award, 1 of 4 chosen company-wide.

Indianapolis, Indiana, Us

Indianapolis, Indiana, Us

Indianapolis, Indiana, Us

Indianapolis, Indiana, Us

Indianapolis, Indiana, Us

Indianapolis, Indiana, Us

Bachelor Of Science - Bs, Computer Systems Networking And Telecommunications

Associate Of Science - As, Computer Systems Networking And Telecommunications