Tyler Mitchell Email & Phone Number

Portland, Oregon Metropolitan Area

As a key contributor to the seamless integration between Claim Center and legacy systems, I actively engaged in quality assurance efforts, collaborated closely with development teams, meticulously documented processes, and provided guidance in prioritizing integration solutions. I was the lead on the Business Analysis Center of Excellence, providing an opportunity for information sharing and process design, including ongoing work in designing a personal assessment tool for business analysts.

Salem, Oregon, United States

Led cross-functional project teams for multiple projects, ranging from a few hundred to 40,000 impacted users. Played a key role in Organizational Change Management (OCM) efforts, coordinating a team of 100 change leaders using ADKAR best practices. Facilitated meetings to document current and future state business processes, while supporting leadership in addressing training and communication needs.

Salem, Or

As the primary analyst for the EHR system, I demonstrated strong leadership and project management skills. I coordinated requirements gathering for system enhancements and new developments, streamlining workflows through innovative processes. Additionally, I successfully led the organization's largest EHR update, collaborating with cross-functional teams and providing training to ensure seamless user adoption.

Portland, Or

Experienced Game Reviewer and Content Creator, specializing in reviewing games from major publishers such as Madden NFL 15, Sunset Overdrive, Telltale Games' Tales from the Borderlands, and EA Sports' UFC. Diligently updated the website with current news stories and produced engaging video content for upcoming game releases. Demonstrated exceptional social media skills, successfully driving record-setting website traffic through strategic promotions.

Beaverton, Or

Offered technical support to 200+ staff members and created help desk tickets for issue resolution. Prepared new computers and mobile devices with standardized software and security deployments. Streamlined repair processes and update procedures for support consistency, and provided training to customers for improved satisfaction.

Experienced Manager with a proven track record in human resources and operations. Successfully recruited and hired over 30 employees annually while efficiently monitoring inventory levels and overseeing supply orders. Proficiently managed a large staff of over 100 employees and skillfully handled complex scheduling requirements to ensure seamless operations.