Tyler Berman Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Greater Boston Area

Amplified client engagement of global waste solutions & analytics technology company by crafting email marketing campaigns for product releases & guides for sensor technology. Curated a community of customers to capture inspiration for future products & feedback on existing products. Created an RFP to outline requirements for a CRM & presented wireframes of desired workflows & functionality to engineering & executive teams.

Greater Boston Area

Articulated client personas in usability sessions with product management, design & user experience research teams. Distilled feedback from former power-users on product limitations to inform product roadmap. Optimized internal workflows by analyzing tickets with prolonged resolution time, identifying the root cause & presenting solutions.

Greater Boston Area

Resolved fulfillment disputes to drive client satisfaction & retention of our corporate customers & catering partners. Aggregated customer feedback & consulted with development team as the customer liaison & advocate.

Ithaca, New York Area

Engaged with 1,000+ participants in low income urban & rural communities to determine if/how cigarette smokers’ perception of tobacco products is altered when paired with graphic images & warning labels. Devised research procedures & protocol to ensure inclusion of a wide participant demographic & competence base.

Ithaca, New York Area

Evaluated whether a mobile app cultivated curiosity in children & strengthened parent-child interactions at research-centric science museum. Observed & categorized behavior of visitors using the Adult Child Interaction Inventory (ACII). Conducted parental interviews & consulted with administrators & educators based on findings.

Ithaca, New York Area

Forged partnerships with community centers to recruit over 100 families during 2-year period. Guided children ages 3 to 5 in 2-hour building assessment to identify predictors of collaborative play. Conducted in-depth interviews with parents & analyzed responses to identify common themes. Trained new undergraduate researchers on recruitment strategies & database entry to maintain uniform records within Microsoft Excel.

Brooklyn, Ny

Categorized & standardized the Salesforce database of nonprofit to allow for efficient retrieval of records. Invigorated prospective donors by crafting pamphlets that divulged our mission & impact in the community. Collaborated with administrators to plan corporate work days that highlighted our seed to table curriculum.

Manhattan, Ny

Maintained social media platform through photography & newsletters, expanding the audience of Manhattan-based kid's fitness start-up company. Organized & led workshops on exercising & healthy eating for children ages 2-12 at Lycée Francais de New York & The Manny Cantor Center at Seward Park.

Bachelor Of Science (B.S.), Nutritional Sciences, 3.46

Activities and Societies: Farmers Market at Cornell, Kappa Kappa Gamma Sorority, College of Human Ecology Orientation Staff, Sick.

Education record