Tyler Biehl Email & Phone Number
Who is Tyler Biehl? Overview
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Tyler Biehl is listed as Implementation Project Manager II at Absorb Software, a with 235 employees, based in Garner, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Tyler Biehl.
Tyler Biehl previously worked as Senior Implementation Consultant at Lytho and Implementation Consultant at Lytho, Formerly Inmotionnow. Tyler Biehl holds Bachelor'S Degree, Computer Information Systems, Business Administration, 3.65 from North Carolina Wesleyan College.
Email format at Absorb Software
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About Tyler Biehl
Experienced Customer Service professional with a demonstrated history of working in various areas within the computer software industry to include Customer Success, Software Implementation, Project Management, and Software/Hardware Support. Graduated with honors and two Bachelor's degrees focused in Computer Information Systems and Business Administration from North Carolina Wesleyan College. Over the last few years, I've trained with Product Managers, Scrum Masters, and Developers in order to reach my current goal of joining the Product Management world. Between self studying, independent projects, guided mentorship, goal-oriented group projects, UX/UI feedback meetings, and certification preparation, I am ready to take on an opportunity with a Product team that will allow me to serve a customer base that is eager for more!
Tyler Biehl's current company
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Tyler Biehl work experience
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Senior Implementation Consultant
- Guide Standard-level through Enterprise-level clients through their Onboarding and Migration projects- Train customer teams on change management best practices- Improve customer workflows through strategic planning- Act as primary internal SME for company platforms- Manage Knowledge Base for newly released and updated features- Aid Product team in better understanding customer workflows- Work with Product Marketing team to plan out release note content- Communicate customer improvement requests to Product via JIRA tickets- Work in a centralized-capacity between all company departments- Train new Lytho employees on company platforms
Implementation Consultant
- Guide Standard-level through Enterprise-level clients through their Onboarding and Migration projects- Train customer teams on change management best practices- Improve customer workflows through strategic planning- Act as primary internal SME for company platforms- Aid Product team in better understanding customer workflows- Communicate customer improvement requests to Product via JIRA tickets- Work in a centralized-capacity between all company departments- Train new Lytho employees on company platforms
Customer Success Manager
- Trained new employees and customers on our software platform(s)- Documented all customer feedback to present to our Product team- Fielded customer questions via phone/email to ensure customer success- Communicated across departments in order to meet customer needs- Met with leadership to report on customer strategic trends
Contractor: Data Integrity
- Worked within Salesforce, Dropbox, and the physical contract storage space to ensure that data was in sync across all platforms- Created digital intake forms within the company's platform "ignite". - Assessed client data health using reports, spreadsheets, and data logs.
Software Support Engineer
Customer Support Analyst
- Helped with Case tickets via email and phone- Created documentation on the platform and its integrations- Trained Support Representatives on the eBay integration of the platform- Handled minor managerial duties in my managers absence- Alerted multiple departments of larger scale issues Promotion from customer support specialist
Customer Support Specialist
- Assisted customers with their use of the ChannelAdvisor software Platform- Created documentation regarding the ChannelAdvisor software Platform- Trained incoming Support Specialists regarding the PlatformWas promoted to Customer Support Analyst
Student
GRADUATED GPA: 3.60Major in Computer Information Systems Major in Business AdministrationMember of North Carolina Wesleyan College Honor SocietyFounding Member of North Carolina Wesleyan College chapter of Alpha Sigma Phi Fraternity
R3 Technical Intern
Intern
I was responsible for monitoring, maintaining and updating workstation and servers for client companies.
Colleagues at Absorb Software
Other employees you can reach at absorblms.com. View company contacts for 235 employees →
Morgan Habig
Colleague at Absorb SoftwareFort Collins, Colorado, United States
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Raj Shah
Colleague at Absorb SoftwareBrampton, Ontario, Canada
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Justin Ho
Colleague at Absorb SoftwareCalgary, Alberta, Canada
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Paul Gheran
Colleague at Absorb SoftwareCalgary, Alberta, Canada
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Jake Sobochan
Colleague at Absorb SoftwareGreater Calgary Metropolitan Area, Canada
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Sophie Mullins
Colleague at Absorb SoftwareDublin, County Dublin, Ireland
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Khrista Babysh
Colleague at Absorb SoftwareCalgary, Alberta, Canada
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Krista Swan
Colleague at Absorb SoftwareCalgary, Alberta, Canada
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Miguel Verzosa
Colleague at Absorb SoftwareGreater Vancouver Metropolitan Area, Canada
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Laura Malloch
Colleague at Absorb SoftwareCalgary, Alberta, Canada
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Tyler Biehl education
Bachelor'S Degree, Computer Information Systems, Business Administration, 3.65
Bachelor'S Degree, Computer And Information Systems Security/Information Assurance
Frequently asked questions about Tyler Biehl
Quick answers generated from the profile data available on this page.
What company does Tyler Biehl work for?
Tyler Biehl works for Absorb Software.
What is Tyler Biehl's role at Absorb Software?
Tyler Biehl is listed as Implementation Project Manager II at Absorb Software.
Where is Tyler Biehl based?
Tyler Biehl is based in Garner, North Carolina, United States while working with Absorb Software.
What companies has Tyler Biehl worked for?
Tyler Biehl has worked for Absorb Software, Lytho, Lytho, Formerly Inmotionnow, Inmotionnow, and Amber Road.
Who are Tyler Biehl's colleagues at Absorb Software?
Tyler Biehl's colleagues at Absorb Software include Morgan Habig, Raj Shah, Justin Ho, Paul Gheran, and Jake Sobochan.
How can I contact Tyler Biehl?
You can use AeroLeads to view verified contact signals for Tyler Biehl at Absorb Software, including work email, phone, and LinkedIn data when available.
What schools did Tyler Biehl attend?
Tyler Biehl holds Bachelor'S Degree, Computer Information Systems, Business Administration, 3.65 from North Carolina Wesleyan College.
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