Tyler Johnson Email & Phone Number

Providence, Rhode Island, United States

I provide lending solutions for residential real estate with loan products to fit nearly every need. While there are many lending professionals that can say the same, there are few who serve as a true client advisor in one of the biggest investments you may make in your lifetime. Whether you're looking buy, refinance, or just need a free mortgage consultation, I would be happy to help out in any way I can.The housing and mortgage markets are constantly changing, are you looking for an advisor who understands and puts your long term financial goals first? My aim is to help you navigate the many options to find the right loan for you and your family’s future.Whether you are buying or refinancing, buying your first home or building your dream home, let me partner with you to finance your opportunity’s for home ownership.

Waterford, Connecticut, United States

San Diego, California, United States

• Self generating, licensed loan originator. Sourcing mortgage loan applications through a referral partnership networkand client referrals, qualifying borrowers for a home loan and coordinating with all stakeholders in the home purchaseprocess.• Assess loan applicants' financial picture and provide guidance to improve credit, debt and income factors.• Establishes and strengthens relationships with professional referral partners and clients through outbound calls,leveraged events, and face to face meetings to generate new leads and foster client retention.• Provides leadership, guidance and training to a team of mortgage processors, loan assistants and junior loan officers,ensuring timely and accurate loan closing, service-oriented borrower communication to generate new client referrals.• Analyzes mortgage backed securities and bond markets along with emerging lending regulations to proactively identifyopportunities for home buyers and to add value to professional referral partnerships.

Los Angeles, California, United States

San Diego, California, United States

Provided content strategy, direction and editing for digital media production service for real estate professionals.

Greater San Diego Area

• Spearheaded the organic and paid social multimedia strategy & video campaigns. Created 34 campaign videos and 52 digital ads increasing video views by 40% YoY+ and contributing to 543% increase in organic social engagement YoY.• Coordinated multimedia content direction through analysis of Google, YouTube, Facebook and Instagram analytics as well as paid social competitor analysis for CMO.

Coached 200 franchise stores through weekly review of performance analytics and KPI goal setting to achieve profitability. Designed a performance tracking system for franchise coaches that integrated with franchise performance metrics, allowing coaches to easily review past support calls and provide franchisees with measurable and actionable goals. Initiated an audit of franchisee customer and technical support and used the findings to reduce the support team requirements from 10+ to 2 full time employees by designing a self-service web portal and hotline and more efficient operating procedures in the US and Australia/New Zealand markets.

Developed service metric reports, trackers and dashboards for support team, managers and Director of support services during the roll-out of Cherwell, a new service ticket system increasing ability to monitor and assess service performance.

Provided phone, e-mail and in-person support to remote and local users regarding Jenny Craig and Curves POS system, computer systems, network and telephone devices, enterprise applications and software applications.Track all calls, emails and customer support requests using the Cherwell ticketing system to create documentation of all support provided and resolutions of the customer’s request.

Carlsbad Ca