Tyler Cox

Tyler Cox Email and Phone Number

Customer Operations Lead, Kroger - West @ Mondelēz International
Houston, TX, US
Tyler Cox's Location
Greater Houston, United States
About Tyler Cox

Experienced Sales and Operations Leader with 10+ years proven experience. Highly effective in driving revenue, developing dynamic sales teams and instilling operational excellence across multiple customers and markets.

Tyler Cox's Current Company Details
Mondelēz International

Mondelēz International

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Customer Operations Lead, Kroger - West
Houston, TX, US
Employees:
45909
Tyler Cox Work Experience Details
  • Mondelēz International
    Customer Operations Lead, Kroger - West
    Mondelēz International
    Houston, Tx, Us
  • Mondelēz International
    Customer Operations Lead — Food & Mass
    Mondelēz International Oct 2022 - Present
    Houston, Texas, United States
  • Mondelēz International
    Customer Category Manager — Albertsons Southern Division
    Mondelēz International Apr 2021 - Oct 2022
    Houston, Texas, United States
    • Conduct category analysis by utilizing current consumer and category insights and KPIs.• Build and maintain strategic partnerships with the Customer to drive exceptional results.• Plan, manage and estimate trade and revenue on a monthly, quarterly and half basis.• Build revenue and share by applying category management principles to identify key category drivers and implementing business recommendations to drive growth.• Responsible for $30MM in annual revenue.
  • Mondelēz International
    District Manager
    Mondelēz International Oct 2018 - Mar 2021
    Savannah, Georgia
    •Hands-on Leadership of Retail Sales Team to drive operational excellence in objective achievement. •Develop and communicate sales strategy and plans, motivate team, solve problems, resolve issues, clear obstacles, reward performance, and celebrate success.•Responsible for $25MM in annual revenue with YOY increase.•Focused relationship management with customers to ensure their voice is heard and issues are addressed with greatest urgency.
  • Mondelēz International
    Customer Category Manager — Convenience
    Mondelēz International Jul 2017 - Sep 2018
    Houston, Texas
    • Conducted category analysis by utilizing current consumer and category insights and KPIs.• Managed new item sell in, distribution, trade and customer revenue.• Planned, estimated and managed revenue estimates on a monthly, quarterly and half basis.• Built revenue and share by applying category management principles to identify key category drivers and implementing business recommendations to drive growth.• Responsible for $7MM in annual revenue with YOY increase.
  • Mondelēz International
    Retail Merchandising Supervisor
    Mondelēz International Aug 2016 - Jul 2017
    Houston, Texas
    • Hire, coach and develop the Merchandising Staff to achieve in-store customer satisfaction and cost effectiveness on a daily basis.• Work closely with District Managers to ensure merchandising standards are met.• Conduct annual performance reviews for all direct reports.• Developed high-level relationships with in-store management to ensure customer satisfaction.• Continuously managing diversity by building strong, personal relationships with all 50 direct reports.
  • Mondelēz International
    Sales Associate
    Mondelēz International Jul 2016 - Aug 2016
    Dallas, Texas
    • Created a strong foundation of merchandising, shelving, and understanding of product knowledge to create effective customer business relationships and solutions.• Developed strong understanding of Direct Store Delivery and its sales process.• Effectively planned and wrote orders for stores based on current circular and shelf/display demand.
  • Life Time - Healthy Way Of Life
    Sales Manager
    Life Time - Healthy Way Of Life 2014 - 2016
    Cleveland, Ohio
    • Coach and develop Account Managers to meet and exceed company sales goals while building S.M.A.R.T business plans. Partner daily to ensure growth, development, and achievement.• Conduct training, operational procedures, and other Club projects and responsibilities.• Perform regular reviews and analysis to ensure revenue and profit targets are met.• Collaborate with all department managers to ensure each new member is educated on all in-center products and services that will assist them in achieving their "healthy way of life" objectives and keep them engaged in doing what they love to do.• Serve regularly as “The Mayor” by greeting members, cultivating relationships, encouraging connectivity, and promoting a welcoming environment.• Drive continuous vigilance on providing the highest level of customer service and satisfaction.
  • Life Time Inc.
    Sales Representative
    Life Time Inc. 2012 - 2014
    Houston, Texas
    • Exceeded goals and quotas for acquisition and retention of memberships while providing outstanding customer service.• Utilized a deep qualification process to discover a prospect’s wants and needs, and then matched those to Life Time’s offerings to help them achieve their fitness goals.• Collected referrals and grew personal book of business through ensuring members were connected to their areas of passion.• Led by example, personally promoting and practicing healthy living.
  • Fairlife, Llc
    Sales Representative
    Fairlife, Llc 2011 - 2012
    Houston, Texas
    • Responsible for business development strategy, tactical sales calls/customer acquisition, and operational servicing of accounts in multi-city region -- Houston, Galveston, Corpus Christi and College Station.
  • Whitaker It
    Sales Representative
    Whitaker It 2010 - 2011
    Houston, Texas
    • Acquired new client companies and pipelined over 200 highly qualified candidates.• Highly experienced in developing and executing cold calling strategies.• Negotiated executive level contracts.

Tyler Cox Skills

Marketing Sales Leadership Business Development Customer Retention New Business Development Crm Customer Satisfaction Cold Calling Account Management Salesforce.com Customer Acquisition Product Marketing Sales Process Strategic Planning Strategy Networking Sales Presentations Contract Negotiation Customer Relationship Management Social Media Marketing Facebook Customer Service Social Media Powerpoint Event Planning Microsoft Excel Microsoft Office Research Event Management Microsoft Word Outlook

Tyler Cox Education Details

Frequently Asked Questions about Tyler Cox

What company does Tyler Cox work for?

Tyler Cox works for Mondelēz International

What is Tyler Cox's role at the current company?

Tyler Cox's current role is Customer Operations Lead, Kroger - West.

What is Tyler Cox's email address?

Tyler Cox's email address is ty****@****ail.com

What schools did Tyler Cox attend?

Tyler Cox attended Texas Tech University - Rawls College Of Business.

What skills is Tyler Cox known for?

Tyler Cox has skills like Marketing, Sales, Leadership, Business Development, Customer Retention, New Business Development, Crm, Customer Satisfaction, Cold Calling, Account Management, Salesforce.com, Customer Acquisition.

Who are Tyler Cox's colleagues?

Tyler Cox's colleagues are Lucas De Assis Oliveira, Wawan Hernawan, Shima Lll, Pramod Chaudhari, Saepul Anwar, Reginald James, Erica França Gross.

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