Tyler Simmons Email & Phone Number

- Communicate with customers, selling and promoting menu items which exceed company sales goals.- Responsible for building relationships and using excellent customer service skills to provide a superior serviceexperience to all customers.- Support sales team by providing comprehensive training to new employees and demonstrating best customerservice and sales tactics which result in increased productivity from new hires.- Adapt and adhere to changing policies and internal controls, helping implement new procedures which increaseoperation efficiencies.- Reduce customer dissatisfaction by identifying customer needs and negotiating the best solutions withmanagement.

- Managed catering for events that ranged from 25-2500 people.- Oversaw operations of the Catering Department and local marketing campaigns focused on increasing brand awareness. - Prospected, planned, and coordinated all catered events; ranging from simple deliveries, employee appreciations, graduation parties, baby showers, birthdays, and wedding receptions.- Motivated staff to increase efficiency; ensuring staff was well-versed regarding client’s expectations.

Alabaster, Alabama

- Greeted and seated guest in addition to clearing tables once the guest left.- Directed the flow of food as it was finished by the cooks and ensured food was correct. - Increased sales by promoting premium alcoholic beverages and add on sales whenever possible.

Norfolk, Virginia Area

-Aviation Structural Mechanic-MH-53H Systems Organizational Maintenance Technician,-Maintained A World-Wide 72-hour Airborne Mine Countermeasures (AMCM)Rapid Deployment Posture and a Four Aircraft Forward-Deployed AMCM and VOD Capability in theArabian Gulf, -National Defense Service Metal-Navy Battle “E” Ribbon-Global War on-Terrorism Service Metal-Naval Pistol and Rifle Qualified-Humanitarian Aid