Tyler Smith Email & Phone Number

Provo, Utah, United States

Oversee purchasing and procurement activities for Questel's 12 translation offices including USA, UK, Israel, Japan, China, Korea, Taiwan, Peru, Sweden, Germany, and Italy.Develop and improve processes for recruiting, qualifying, onboarding, monitoring, and terminating vendors at scale while reducing internal expenses.Maximize savings through data driven analysis of vendor usage, rate negotiation, and vendor governance.

Utah, United States

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Designed and implemented 24/7 localization engineering support program for enterprise clientsAutomated project coordination activities such as vendor selection and task assignment, enabling team to scale with minimal need for additional hiresDirectly managed 10+ project managers, coordinators, localization engineers, and the vendor management function

Greater Salt Lake City Area

Eliminated 2 handoffs from the translation workflow by redefining job roles, which decreased time to market for over 110 million words across thousands of products in over 100 languages each yearAutomated key workflow steps by leading the selection and implementation of a localization project management tool across an organization of 14 international offices, 70 language supervisors, and over 1,500 linguistsSpearheaded an outsourcing initiative which included selecting and developing vendors and managing over $500k of outsourced translation projects in 2015Directly managed 10+ localization engineers, project coordinators, and linguists

Greater Salt Lake City Area

Implemented a ticketing system to replace email as the primary method of support for over 1,000 translatorsCollaborated and negotiated with stakeholders of print, web, software, mobile, and multimedia products to achieve translation and localization for over 100 localesSupported 800 users of SDL WorldServer for an organization with over 20,000 active translation projectsEvaluated and selected language service providers to supplement internal resources and improve scalabilityManaged software licenses for internal translators across the globe. Provided support for various translation tools and workbenches including SDL Trados Studio and Wordfast.

Monterey, Ca

Organized and launched a student-managed localization company that exists to meet the localization needs of the Monterey Institute and the communityOversaw 6-10 project managers, worked with clients to develop localization strategies, conducted training for project managers and their teams, secured funding for projects, and developed budgets

Pacific Grove, Ca

Managed localization projects for 2 enterprise and several smaller clients. Maintained translation memories, conducted mechanical QA, made client visits, issued purchase orders, etc.

Salt Lake City, Ut

Developed a plan for the worldwide rollout of a new translation workbench. Helped consolidate, clean, and maintain multiple translation memories with millions of translation units each

Monterey, Ca

Taught workshops on cloud computing, technology-assisted personal management, and leveraging digital media

South Jordan, Ut

Processed orders, resolved shipping issues, and managed accounts for clients in over ten European countries

Provo, Ut

Facilitated communication between English- and Russian-speaking parties during meetings with over 2,000 attendees, meetings with 50-100 attendees, and personal interviews

Provo, Ut

Arranged and coordinated travel dates, room assignments, schedules, and information for 15-30 patrons and employees each week

Provo, Ut

Taught senior couples and young adults to become conversant in Russian

Provo, Ut

Developed and produced language learning curriculum designed to facilitate efficient second language acquisition among seniors and young adults

Ma

Bachelor Of Arts - Ba

High School Diploma