Tyler Stuckey Email & Phone Number

Thornton, CO, US

Boulder, Colorado, United States

Greater Denver Area

• Managing a team of support engineers
• Acting as escalation point within my team as well as for other team leads
• Being point of contact for the technical account manager of assigned clients list
• Provide continued maintenance and advice to clients
• Maintain a responsive schedule
• Provide remote support via ConnectWise Manage ticketing software and ConnectWise Automate

Aurora Colorado

• Troubleshoot and diagnose problems with computers and TV’s
• Order and install new parts
• Imaging computers

Centennial, Colorado

Respond to customer complaints/concerns with a sense of urgency to see their resolutionControl inventory by properly receiving, stocking, and accurately cycle counting merchandise Manage tasks and supervise store associates

Del Norte, Colorado

Supervise collaborative efforts and strategies to unload inventory trucksTemporarily ran multiple stores as holding manager while store was in search of new managerCreated weekly schedules while staying in budget Interviewed, trained, and hired new employees

Del Norte, CO

• Ran wire in newly built homes
• Installed and replaced receptacles and switches in homes
• Mounted ceiling fans, floorboard heaters and lights
• Framed houses
• Attached windows and doors

San Diego, California

• Managed A/V media every Sunday
• Executed out-of-state tech support using remote access to church computers
• Analyzed and repaired any tech problems that occurred
• Collaborated with teammates to have every thing prepared and running smoothly
• Maintained and updated the church’s website and uploaded podcasts