It Hardware Specialist
CurrentThe role involves comprehensive support and management of existing hardware infrastructure, which includes network equipment, desktop computers, laptops, cell phones, and custom manufacturing hardware. Key responsibilities include maintaining and verifying the integrity of system backups, pulling network cables, and maintaining the video camera system. The role requires troubleshooting and resolving system and hardware issues, and collaborating with the IT department on software-related problems.Additionally, the role encompasses maintaining an inventory of all hardware and recommending replacements as necessary. This involves assuming support and management responsibility for designated hardware, including day-to-day activities, maintenance tasks (such as upgrades and changes), applicable documentation, development of training materials, and user training. It also involves identifying opportunities to enhance and optimize hardware performance.Other critical duties include overseeing systems version upgrades and testing, improving development and project deliverable lead times through organized development practices, project management, accurate requirements gathering, interactive prototyping, and structured test plans. The role requires aligning documentation with best practices in collaboration with plants and internal departments, ensuring the current version of documentation is complete, accurate, and maintains integrity.The role involves demonstrating excellent organizational and technical writing skills, maintaining company confidentiality, and preserving the integrity of company records and documents. The role also involves working with hardware suppliers and consultants, testing, evaluating, and providing assessments of new technology for the business. Participation in business-wide meetings to provide insights into technical requirements is also a key aspect of the role.