• Communicate with members to help them understand SHARx and how we assist with high cost and specialty prescription medications • Build relationships with patients based on trust and respect • Collaborate with internal departments to facilitate prescription need fulfillment • Perform calculations and analyzing patient data to determine the best route to access medications • Maintain updated knowledge of medications, Manufacturer Free Programs, and assigned patient cases • Resolve complaints and preventing additional issues by improving processes • Act as an advocate with a focus on improving the member experience • Provides education and guidance to patients

Established and maintained relationships with local market organizers, as well as wholesale partnerships with 4 retailers within the St. Louis AreaDeveloped and executed both print and digital marketing campaignsCopy writing of product descriptions, email marketing campaigns, social media posts and blog postsRegularly engaged with community on social media to increase awareness of products, promotions and to answer any inbound questionsMaintained accounts on multiple social media platforms (Facebook, Instagram, TikTok, Twitter, Pinterest) with 4,000 followersCurated and maintained a brand ambassador program for UGC and brand awarenessUsed Canva to create product packaging, print marketing assets, brand assets and graphics to use across website, social media, print media and products

Developed and executed print and digital marketing campaigns across several platforms (Facebook, Instagram, TikTok) and 3,500 followersDeveloped and executed a print and digital media marketing campaign that resulted the company receiving the 2023 St. Louis Magazine A-List Award for Best Kitchen and Bath RemodelerCurated and maintained CRM for 10+ clients, as well as on-site bindersCopy writing of services offered, landing pages, blog posts and social media postsRegularly engaged with community on social media to increase awareness of projects, materials and services offered

Developed and executed print and digital marketing campaigns across several platforms (Facebook, Instagram, TikTok) and 3,500 followersDeveloped and executed a print and digital media marketing campaign that resulted the company receiving the 2023 St. Louis Magazine A-List Award for Best Kitchen and Bath RemodelerCurated and maintained CRM for 10+ clients, as well as on-site bindersCopy writing of services offered, landing pages, blog posts and social media postsRegularly engaged with community on social media to increase awareness of projects, materials and services offered

Efficiently organized and managed projects to ensure their status was on track with the timeline given by AT&T and communicated areas of improvement to department and office supervisorServed as liaison for multiple municipalities in the Dallas/Fort Worth area and obtained permits and documents for in-progress projects

Completed merchandised displays based on KPI'S, guidelines, and models sent by HQ to encourage customer sales and move overstocked items. Followed guidelines and KPI's to put together displays to appeal to store-specific customer basePerformed daily department tasks including stocking and replenishing merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions