Tyrell Augustine Email & Phone Number

South Africa

Durban, Kwazulu-Natal, South Africa

Durban, Kwazulu-Natal, South Africa

Product Sales Trainer_Key Responsibilities:_- Conduct Training Needs Assessments (TNAs) in collaboration with departmental heads to identify knowledge gaps and skill deficiencies within the organization.- Develop and implement comprehensive training strategies and plans to address identified needs, ensuring alignment with organizational objectives and effective management of training delivery, evaluation, and follow-up.- Design, deliver, and facilitate training programs to enhance product knowledge, sales skills, and performance, supplementing external or internal training as required.- Lead the onboarding and upskilling of new hires through structured product and on-the-job training initiatives, ensuring seamless transition into full operations and achievement of required performance targets.- Develop, implement, and manage a 6-week training program incorporating coaching, mentoring, and development initiatives to measure individual performance, identify areas for improvement, and provide targeted support.- Serve as a subject matter expert and US Trainer for AT&T Wireless, Home Phone, Internet, TV services, and T-Mobile Wireless and internet Services, leveraging 12 years of experience in sales and B2B to drive business growth and excellence._Personal Qualities:_- Demonstrate exceptional work ethic, integrity, responsibility, and dedication to role and responsibilities.- Exhibit passion and enthusiasm for training and development, with a relentless commitment to delivering exceptional results and driving business success.

Durban, Kwazulu-Natal, South Africa

South Africa

Results-driven and dynamic professional with a proven track record in leadership, project management, and human resources. Skilled in building and maintaining high-performing teams, fostering strong customer relationships, and driving business growth through strategic planning and effective communication._Key Responsibilities:_- Inventory Management: Oversee purchasing and supplies, manage budgets, and control costs to ensure optimal resource allocation.- Human Resources: Lead recruitment, staff development, and employee assignment; manage time sheets, wages, and HR compliance; and resolve client disputes and personnel concerns.- Team Leadership: Supervise a team of 25 staff members and oversee operations across 10+ sites, setting goals and developing strategies for success.- Health and Safety: Serve as the Health and Safety Officer and First Responder, ensuring compliance with regulations and maintaining up-to-date PSIRA documentation.- Customer Relationship Management: Perform cost-benefit and needs analyses to meet customer requirements; establish, develop, and maintain positive business and customer relationships; and promote company culture to encourage high performance and moral standards.- Legal and Regulatory Compliance: Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations._Leadership Strengths:_- Proven ability to generate and build relationships, manage projects from concept to completion, design educational strategies, and coach individuals to success.- Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenging situations.- Acceptable and transformational leader with the ability to work independently, create effective presentations, and develop opportunities that further establish organizational goals.