Tyrell T. Morris, Mba Cpe Email & Phone Number

New Orleans, LA, US

New Orleans, Louisiana

Serve as the chief executive officer of the emergency communications center serving all of the City of New Orleans. With 180 employees and an operating budget of $18 million, OPCD staff process over 1 million calls annual and over 600,000 public safety responses. Provider senior level guidance to the Mayor as a member of the public safety cabinet. New.

New Orleans, Louisiana, United States

Washington, District Of Columbia, United States

SAFECOM was formed in 2001 after the terrorist attacks of September 11, 2001 as part of the Presidential E-Government Initiative to improve public safety interoperability, allowing emergency responders to communicate effectively before, during, and after emergencies and disasters. SAFECOM’s mission is to improve designated emergency response providers’.

Greater New Orleans Area

Provide complete executive leadership over the operations of the public safety answering point (PSAP) serving the City of New Orleans.

New Orleans, LA

Welcome and assist guests with their lodging arrangements, make reservations, and provide exceptional guest service.

New Orleans, Louisiana

• Provide executive-level leadership to the agency Operations Bureau based within a 24 -hour operational center and employing 150 personnel with a budget of $16M. Hold full responsibility for policy development, P&L.
• Led the agency through the integration and amalgamation of three public agencies into one ensuring the transition was a smooth and successful one through strong leadership and effective communications.
• Formulated and implemented standards operating procedures that ensured consistency in both call answering and dispatch procedures and compliance with industry standards for call answering time.
• Constructed an enterprise database system that ensure critical information was at the fingertips of executives in order to support quick and effective decision making.
• Delivered major improvements to operational efficiency and provided increased budget transparency through the leading of the design and implementation of an Enterprise data-management system

Washington D.C. Metro Area

• Spearheaded the Aquatics division for the Department of Parks and Recreation, encompassing 40 facilities throughout the city of Washington with a budget of $16M and a staff of 400. Effectively directed the permanent.
• Revolutionized the division from one that ‘Failed Industry Standards’ to one that scored ‘Exceeds Industry Standards’ within a three year period, through the implementation of strict and rigorous protocols, tough.
• Defined and implemented a clear and concise recruitment process, completing the recruitment and onboarding of 50 new employees and successfully filling all vacant positions.
• Collaborated with labor Unions to establish clear conduct guidelines and processes that were accepted by the workforce.

Provide Emergency Medical Care to the citizens and visitors of Prince William County when they call 911. Operate emergency vehicles. Serve of the Board of Directors. Coordinate departments HR functions such as recruitment, retention, discipline, and compliance investigations. Lieutenant assigned to the training division. Responsible for all recruit and EMS.

Fairfax, VA

Responsible for the handling of emergency and non-emergency calls and the determination of the proper resources needed to provide an appropriate response to the issue. Gathered essential information in order to relay it within tight timelines to field units and supervisors and support the provision of top-flight customer service to citizens. Acted as a.

Provide Emergency Medical Services to the citizens and visitors to Jefferson Township, NJ when they call 911.

• Led the operations of 11 aquatic facilities, including 9 indoor recreation centers, 1 community pool and 1 waterpark. Full line management responsibility for 28 full-time aquatic personnel whilst managing the training.
• Effectively organized and administered the training and certification program for 400 lifeguards across the agency to ensure safety standards and compliance.

Serve on production team for new products and shows in Disney theme parks and cruise lines. Coordinate communications between production team. Provide logistics support and coordinated tasks with park operations. Communicate with star talent visiting the resort. Cross-trained in several areas such as guest relations, parking, parade management, fireworks.

Directly supervise aquatic operations to include over 90 lifeguards and supervisors, water chemistry and filtration, group sales, emergency planning and response. Ensure compliance with Ellis & Associates protocol and health department regulations. Plan special events and coordinate private rentals. Respond to guest complaints and fill duty manager shifts.

Participated in a highly selected group of interns that meet regularly with the President/CEO of organization. In the Domestic Disaster Response Unit, I assisted in the functions of the National Disaster Operations Center and worked closely with the Staff Development Center to fill need vacancies of volunteers around the country during times of disaster.

Serve on Disaster Leadership Team during times of crisis. Assist with disaster plan writing and resource management. Act as liaison at the municipal emergency operation centers. Some national incident that I have worked on include the Terrorist Attacks on 9/11, Hurricane Isabel, LaPlata, MD Tornado, Sniper Attack on DC, Anthrax Scare, and several regional.

Mba, Hospitality & Tourism Management; Public Administration

B.S., Arts Management And Legal Studies

Hs, Vocal Music/Arts Management

Hs, Vocal Music