Tyrone Franklin Email & Phone Number

Twinsburg, Oh

Remote

Provided engineering services for a major telecommunication company’s nationwide network project: implemented Calix’s E7 and E3 platforms to provide robust access services. Served as Engineer on a multi-state CAFII network project. Created, launched and tracked Engineering Work Orders (EWO) using platforms such as Work Flow Management Tool (WFMT). Created, tracked and managed project budgets using Fireworks and Bidmaster project management platforms. Created and ordered site surveys to gather information for proposed design to determine a precise location, access, best orientation for equipment being deployed.  Created installation and specification documents that provided pertinent information for installers and other support groups to successfully deploy equipment. Designed equipment and circuits within integrated record keeping support systems like TIRKS.

Petaluma, Ca

Collaborated across a team that included Design, Detail and Access Engineers to provide engineering services for 2 major telecommunication companies’ nationwide network projects: implemented Calix’s E7 and E3 platforms to provide robust VDSL2/VDSL2 vectoring and GPON access services. Served as Lead Engineer for a major telecommunication company’s multi-state network project. Created and launched Engineering Work Order (EWO) using MetaSolv Solution M6 (MSS) or Work Flow Management Tool (WFMT). Built, tracked and managed project budget estimates using JobTrac, Fireworks and Bidmaster project management platforms.  Created installation packs (Ipacks) or specification documents that provided pertinent information for installers and other support groups to successfully deploy equipment. Created and submitted equipment CLLI code.

Twinsburg, Oh

Engineered and managed the installation of transport and access equipment to fulfill both internal and external customer orders. This involved determining equipment needs, creating capital budget estimates, ordering equipment, bidding/selecting installation contractors, and network inventory management of equipment and circuits. Managed engineering workflow and the completion of equipment and network inventory using MetaSolv Solution M6 (MSS) platform. Built and tracked project budget estimates using JobTrac project management software. Introduced installation packs that provided pertinent information for installers and other support groups to successfully deploy equipment. Created and submitted network change orders (MOPs) and equipment CLLI code requests when necessary. Worked with Adtran, Calix, Cyan, Overture/Hatteras, Optelian and Cisco transport and access equipment.

Twinsburg, Oh

Managed a staff of 2 managers, 2 engineers and 16 network analysts in managing the support and growth one of the largest CDMA mobile data network in the country. Participated on a team that played a key role in saving millions in operation and support expenses by successfully migrating data and SS7 network from a 3rd-party to company-owned/managed infrastructure. Developed and implemented network operations procedures and policies for reacting to network issues. Steered seamless transition of Alltel’s data network and application operational functions to the operational groups within Verizon Wireless.

Little Rock, Arkansas Area

Contributed as part of the Network Evolution engineering team, who were SMEs regarding systems that integrated within the wireless CDMA network. Oversaw all initial network deployments. Collaborated and coordinated between equipment vendors, service providers, field operations and other engineering groups to successfully complete projects. Acted as Project Leader for all OSS and BSS integration for switch replacement project. Coordinated, tested, and integrated all OSS and BSS systems by project end. Led and tested the initial deployment of the Push-to-Talk (PTT) service throughout our northeast and southeast wireless CDMA networks. Strategically implemented Phase I, II, & III of Wireless Number Portability. Coordinated the deployment and testing of enhanced 911 (E911) phases one and two within our top 31 markets, as mandated by the federal government.

Toledo, Ohio Area

Led day-to-day switch operations of a wireless central office. Managed all central office equipment installations, upgrades, expansions, and test/acceptance. Oversaw all switch and peripheral software loads, ensuring that due diligence was given to prevent prolonged outages. Acted as Field Project Coordinator for CLEC Project. Successfully completed installation and network turn-up by 3rd quarter of 2000, vs. the 4th-quarter deadline. Trained new and less experienced switch technicians on policy and procedures. Implemented the first fiber carrier linked wireless cell site into the network.

Norfolk, Virginia Area

Promoted to lead a 15-person sales force with 7 wireless retail locations that served a 200K+ customer market. Met aggressive quarterly sales objectives for mobile, paging and long-distance services. Restructured sales team to bring high-producing sales associates into retail stores. Introduced positions to provide services, which allowed sales associates to focus on sales and expedited customer support. Promoted highest performing sales associate to supervisor, who in turn developed new sales associates. Recruited, hired, and trained new sale associates. Conducted merit and career path reviews.

Norfolk, Virginia Area

Tapped by senior leadership to spearhead a team of 2 direct supervisors and 21 indirect associates (including repair technicians, inventory personnel, cashiers and customer service representatives). Oversaw a multimillion-dollar budget for the procurement of mobile telephone equipment and accessories. Consulted with Sales and Customer Service management to develop and implement a new mobile equipment upgrade policy for customers and associates. Ensured that cashed collected was reconciled and appropriately credited to accounts.  Recruited, hired, and trained new associates. Conduct merit, and career path reviews.

Greater Chicago Area

Managed a 24/7 network monitoring and technical assistance center. Set up policies and procedures to govern the team’s actions during alarm situations.  Introduced cross-functional meetings with project engineering directors and their teams during switch and network expansions to ensure all technical aspects were covered prior to commencing a project. Earned President’s Award for high achievement during this period. Assisted in or oversaw natural disaster recovery efforts from Chicago. Set capital and operational budgets, as well as group objectives for the year, ensuring that objectives were aligned with overall corporate vision.

Greater Chicago Area

Responsibilities entailed managing and working on projects with a team of six translation engineers. We were responsible for writing and activating code for all mobile switches within our network. The code writing varied from a few to thousands of lines. Projects included something as introducing a new number plan to re-writing an entire translation database for a new mobile switch upgrade.• Set capital and operation budgets for the year.• Set group objectives for the year; making sure that objectives coincide with company vision.• Responsible for completing merit reviews, and the recruiting and hiring of personnel.

Greater Chicago Area

Wrote and activated code for all mobile switches within our company. The code writing varied from a few to thousands of lines. Projects included something as introducing a new NPA/NXX code to re-writing an entire translation database for a new upgrade. • Setup and test roaming networks.• Build new trunking groups. Expand existing ones.• Implement special dialing codes.

Toledo, Ohio Area

Part of a team of Maintenance Engineers responsible for the Toledo Cellular Market Area, the Metropolitan and Rural Statistical Areas. This entailed executing the necessary daily, weekly, monthly and annual maintenance routines to ensure an optimal running network. The expansion of mobile radio sites as traffic and system load analysis determine. Performing new updates and system loads to mobile switch, voice mail systems, and other peripherals as need. Working with local exchange companies, and other carrier providers to install, test and turn-up (TTU) transmission mediums (OC, T3/DS3, T1/DS1, and ISDN) used throughout our network.• Installed, test and turn-up new and expanding wireless telecom equipment.• Install and optimize point-to-point microwave radios.• Troubleshoot call-processing and network issue throughout the entire coverage area. • Rotated weekly on-call duty to address off business hour network issues.

Associates, Electrical Engineering

Cisco Certifications, System, Networking, And Lan/Wan Management/Manager