Tyrone Shirreff Email & Phone Number

Melbourne, Vic, Au

South Melbourne, Victoria, Australia

As a Travel Advisor, I specialise in crafting bespoke, high-end travel experiences tailored to each client’s unique preferences. My expertise includes designing complex itineraries that integrate premium airline services, luxury accommodations, and exclusive experiences. I excel at multitasking to manage multiple clients and details simultaneously, ensuring every aspect—from flights to private tours—is meticulously handled. With a passion for delivering personalised service, my goal is to curate seamless, unforgettable journeys that consistently exceed client expectations.Key Responsibilities:1. Client Consultation & Relationship Building:Engage with clients to understand their travel aspirations, preferences, and expectations.Build lasting relationships through exceptional service, attention to detail, and personal touches.Provide expert advice on destinations, accommodations, and experiences tailored to the client’s desires.2. Itinerary Design & Travel Planning:Create highly personalised, detailed travel itineraries, incorporating luxury accommodations, private tours, transportation, and exclusive experiences.Research and recommend unique, experiences that elevate traditional tourism.Ensure logistics are seamless, with a focus on privacy, comfort, and luxury.3. Travel Documentation & Support:Handle all travel-related documentation, including visas, special permits, and bespoke requests.Provide support to clients during their travels, ensuring smooth and enjoyable experiences.Anticipate and resolve any issues or changes during the trip.4. Market Expertise:Stay current on luxury travel trends, new destinations, and top-tier hospitality services.Act as a trusted advisor, offering insights and recommendations based on extensive research and first-hand knowledge.

Responsible for leading, coaching & motivating a team of up to 10 customers service & home finance sales professionals. Growing and retaining a billion dollar portfolio of lending and deposit customers through various retention and acquisition behaviours and activations. While there is a strong focus on the day to day operations of the ensuring they are run safely and compliantly, it is underpinned by a commitment to delivering exceptional customer service at every opportunity.

Camberwell

A Business Service specialist primarily assist complex business and SME customers with financial solutions to help customers achieve their financial goals. The Role requires sales discipline and problem-solving abilities while adhering to their compliance obligations and sales targets

Balwyn

Providing financial solutions to help customers achieve their financial goals. Sales discipline and problem-solving abilities while adhering to their compliance obligations and sales targets

Melbourne, Australia

Senior Consultants are the first point of contact for escalated complaints, technical & procedural advice for a geographically dispersed team of Telephone sales consultants. Responsible for coaching consultants on areas such as fare construction & rule interpretation. Identifying training needs and formulating development plans to address these. This role required advanced knowledge in various airlines systems, fares, policies and procedures to ensure the efficient resolution of both internal and external enquiries and escalations, in line with Qantas’ approach to Customer Service. Remain flexible in working hours within a 24 hour / 7 day trading roster and adhere to Qantas workplace occupational health and safety standards

Melbourne, Australia

Telephone Sales Consultants Advise customers on airfares, airline procedures, the Qantas and partner loyalty program and auxiliary products to deliver an excellent standard of customer service. Working within a diverse, time critical role often involving multiple roles including flight disruption management and high pressure customer service situationsRemain flexible in working hours within a 24 hour / 7 day trading roster and adhere to Qantas workplace occupational health and safety standards

Melbourne, Australia

Responsible for the day to day operations of Alisun’s busy South Yarra Tanning Studio as well as for providing assistance and support to the company directors. Overseeing the sales and customer service functions, stock control, service schedules and all business administration

Melbourne, Australia

Training and co-ordinating crew Customer serviceCash handling Order taking and assemblingPracticing and observing OH&S and hygiene procedures

Diploma Of Tourism - Operations Management, Diploma Of Tourism

Certificate 3 - Business

Certificate 3 - Customer Contact