Forecast supply and demand to prevent overstocking and running out-of-stock by proper planningEnter purchase details (invoices and pricing) into internal databasesOversee storage of products and the storage facilityCoordinate regular inventory auditsReceiving stocks and keep updated inventory records such as incoming, outgoing, pricing and current suppliesReconciliation of the stocks to ensure system and physical counts tallyDispatching the stocks to the sales staff, & respective company staffManage Inventory movement reportsCreating and enhancing controls as per the company policiesResponsible for housekeeping standards and continuous improvements within the storage facilityPlanning monthly stock takes and cycle countsEnsure adherence to company procedures and requirementsVerify receipts and confirm purchase contents and orders are completeKeep track of inventory and supplies that need restocking – prevent overstocking and ordering and ensure stocks meet demandMake note of damaged inventoryMaintain records of purchases, pricing, and other important dataCarry out any other relevant duties as assigned by immediate line manager

Supports team manager and performs management duties when manager is absent or out of officeManages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessaryProvides encouragement to team members, including communicating team goals and identifying areas for new training or skill checksAssists management with hiring processes and new team member trainingAnswers team member questions, helps with team member problems, and oversees team member work for quality and guideline complianceCommunicates deadlines and sales goals to team membersDevelops strategies to promote team member adherence to company regulations and performance goalsConducts team meetings to update members on best practices and continuing expectationsGenerates and shares comprehensive and detailed reports about team performance, mission- related objectives, and deadlinesEnsures company brand materials and physical working spaces meet and exceed company presentation standardsProvides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints

-Coordination and implementation of sales activities in lake region and environs.-Cascade sales and distribution initiatives to distributors and sales team, and ensuring compliance to the company’s requirements through daily updates on month to date performance-Assist in preparation and organizing of promotional events-Identify shortcomings in distributor operations and propose improvements-Working closely with channel partner and distributor field team to help supply stock in the region.-Managing relationships between distributor and customers-Implementing and coordinating route to market initiatives-Respond to customer complaints and give after sales service when requested-Recruitment of sales representatives-Sales representative supervision and performance monitoring-Ensure timely supply and distribution of stock-Prepare daily reports and provide market feedback-Facilitate consultative forums to identify, validate and provide solutions to business growth constraint-Training of direct sales representatives and agents-Ensuring product availability and visibility in the outlets-Working hand in hand with distributor to ensure product availability in the market-Ensure all daily transaction requirements, administrative tasks and other duties are carried out in accordance with current company and legislative practices and procedures.-Maintain an up to date knowledge of all products and services to ensure a superior service and maximize sales opportunities.-Ensure that my team are motivated and trained to: Support the company’s way by delivering a consistently exceptional client experience.Proactively maintain an up to date knowledge of all company products, services and policies to ensure a superior service and sales experience for our members.

Achieving revenue targets set by sales managers.Provide client support services in accurate and timely fashion.Maintain high level of professionalism and competence in every client interaction.Build positive and productive relationships with clients.Make frequent client calls and visits to strengthen client relationships.Analyze and resolve service issues promptly.Inform management about complex client issues and resolutions.Maintain client focused working environment for team.Work in compliance with company policies and procedures.Identify and develop new business opportunities with client contacts.Utilize effective problem solving and time management skills in client service operations.Assist in risk assessment and mitigation activities.Develop process improvements to enhance service efficiency and effectiveness.Provide assistance to less experienced staffs when needed.Attend educational trainings and workshops for professional growth.Provide support in new product development and enhancement activities.