Tyvonna Nolan Email & Phone Number

Connected with clients, assessed the home for market value rental pricing, inspected and converted home to rental property Created relationships with clients, advised home renovations and repairs to increase the highest value on the rental market Assisted with the on-boarding documentation process for each client and tenant Created marketing portfolios for.

Colorado, United States

• Understood and implemented Fair Housing laws, local laws, and zoning laws
• Created Comparative Market Analysis reports and pricing for clients and the Employing Broker, for new tenant leases
• Worked remotely for all day-to-day duties including administrative, ordering, marketing, and all resident relations
• Created service agreements with vendors and scheduled outside vendors for projects
• Assisted with the Move-in/Move-out inspections and processed security deposit refunds
• Licensed Real Estate Agent: Contracts, Closings, Open Houses

• Process Level 1 payables in Yardi Payscan with appropriate back-up, tracking spend for all properties
• Process monthly Tenant rent invoices & One-time bill backs via Yardi
• Process daily AR receipts and follow-up on delinquencies via formal letters to Tenants
• Retrieve monthly Rent Roll and Lease Encumbrance reports in Yardi and upload of such to Shared Drive for executive review
• Timely collection of COIs from Tenants & Vendors including COI verification and approval process ensuring compliance with Lease and Contract requirements
• Ordering of janitorial and office supplies in Yardi Marketplace, tracking receipt of products and ensuring accuracy of invoicing

Tempe, Arizona, United States

• Investigated and resolved tenant complaints, and coordinated general maintenance repairs
• Guided the leasing team and ensured proper expectations were set, and provided the tools and resources needed to ensure compliance within our guideline policies.
• Developed monthly marketing budgets which catered to resident events, and the stocking of office and prospect supplies
• Assisted the Property Manager in the preparation of weekly and monthly reporting given to executive management
• Mentored and motivated team members to achieve challenging business goals (leased property to 100% in a 4-month span, #2 in the market)
• Created daily and monthly schedule for staff individuals to ensure availability and efficiency for the office and any projects established were completed in a timely manner

Scottsdale

• Analyzed conditions in 124 markets to help subscribers with development, acquisition and investment options
• Researched city planning documentation to process new developments within the database for investors
• Analyzed and gathered information of new developments from breaking ground to lease up
• Conduit Base team, a member of 6 individuals who were the main source of investigating the multiple markets and reporting progress
• Provided information on new developments, property “sale” activity, rental market conditions and apartment inventory status.

Tempe, AZ

• Became local leasing specialist within the company and assisted multiple A+ through B properties
• Performed administrative duties such as rent collections, answering phones and email correspondence
• Quickly learned the language of the community and how to excel at the properly within a short period
• Completed filing, data entry, and administrative help to the Assistant and Property Manager

Phoenix, Arizona Area

• Used selling techniques to maximize occupancy
• Ensured legally binding contracts were completed accurately
• Used verbal communication, problem-solving, and marketing skills to provide the best living experience possible for residents
• Maintained professional communication with residents, prospects and upper management, demonstrating excellent customer service skills

Tempe, Arizona

Managed and provided on-site sales and leasing training regarding tour guidelines, follow ups. Coordinated business development plans by using marketing skills.Assisted the Marketing Manager with innovative management skills to lease up the property to 100%.Trained and developed long-term goals and objectives for each staff member.Delivered excellent.

Phoenix, Arizona Area

Delivered customer support on a platform for high-quality service.Multi-tasked using multiple browsers and multiple data bases.Listened to customers and showed empathy on how we can improve their experience.Interpreted troubleshooting skills when complications occur within the app for the client or company.Used teamwork and leadership skills when difficult.

Tempe AZ

Handled requests and reservations both at the counter and over the telephone.Planned creatively themed parties for children.Efficiently handled all scheduling and reservation needs.Worked with servers to help guests have the best possible experience.

Bachelor Of Science - Bs, Marketing And Urban Planning - Minor: Project Management, Senior

High Schoo Diploma

International Baccalaureate - IB Certificates in English and Math