Tony Zacharia Email & Phone Number

Mumbai, Mh, In

India

As a Manager - Business Analyst & IT at Neptunus, my role centers around driving business intelligence (BI), enhancing operational efficiency, and ensuring seamless integration of technology across departments. The key deliverables in this role include:Enhancing Business Analytics & Reporting:Develop and implement key performance dashboards for departments, enabling data-driven decision-making. Automate reporting processes to eliminate manual work and improve accessibility to real-time insights, helping teams track progress and align with business goals.Business Intelligence Tool Implementation:Lead the selection and implementation of BI tools to integrate data across systems. Customize tools for departmental needs, ensuring that stakeholders can easily access and analyze relevant data for better decision-making. Provide training to ensure successful adoption.Systems Integration & Workflow Automation:Identify bottlenecks in current workflows and drive integration of existing systems (CRM, ERP, etc.). Implement automation tools to streamline repetitive tasks, reduce operational redundancies, and improve overall productivity across departments.Customer-Facing Tools & Interfaces:Develop and implement platforms to enhance customer support and service management, improving the customer experience and internal efficiency. Integrate these tools with existing systems for seamless operations and data flow.Technology Expansion & Adoption:Lead initiatives to expand the use of current technology tools and explore new technologies (AI, IoT) that can improve operations, reduce costs, and enhance the company’s competitive edge. Support the integration of new technologies into existing workflows.Strategic Business Projects:Conduct market and competitor research to identify growth opportunities. Prepare feasibility studies for new technology partnerships, acquisitions, or market expansion initiatives, supporting the company's long-term strategy.

Muscat Governorate, Oman

Key Deliverables: Business Management: Provide expertise by assisting in the formulation, development, and implementation of generating strategies and policies. Assuring the continued growth and success of the Company by working with departmental heads to outline procedures that will meet growth objectives.  Sales Management: Conduct market research; develop sales action plans and update periodically based on changing market scenarios and insights from the prior quarters. Work and report on market metrics to management periodically with the tools like Order Intake / Sales Pipeline & Sales Forecast - Customer Analysis - Sales Capture Plan. Reply to Request for Proposals and Price Quotations in a Timely manner. Submit a competitive analysis, budgeting, expected closure price and customer details in the separate customer profile document Marketing: Actively engage customer for sales management by increasing customer Facetime and further implementation of tools to improve efficiency and to ensure that the company’s presence in the market. Spearheading market intelligence operations and developing the long-term & innovative marketing strategies to ascertain latest market tendencies. Relationship Management and Customer Intimacy: Developing & sustaining long-term working relationships with high-profile clients, key decision-makers and conducting regular meetings & discussions with key clients, suppliers & business partners Delivering effective technical and corporate presentations to initiate business relationships with top level management of the organization.

India

 Sales & Marketing: Consistently recognizing new business prospects by maintaining consistent interaction with sales teams. Formulating & maintaining Business Information Management comprising sales systematic, Project assessment and feasibility management, customer relationship management, opportunity management & competition analysis. Generating new business and relationships for highly complex products to enhance company revenues and profits. Assisting in articulating product message and coordinating technical resources and successful closing deals. Strategy: Research and analyze market and competitive information to develop effective strategies for account growth. Coordinate with account executives to develop sales and business development pursuit strategies. Provide direction and guidance for process. Consult with business executives and deliver insights to drive strategic initiatives and corporate prioritization.  Solution Sales: Ensuring the maximum utilization of Marketing & Sales Productivity (MSP) systems for smooth running of different processes. Involved in complete life cycle - requirements gathering, risk analysis, solution design, functional design, technical design, planning, project execution.

Mumbai Area, India

• Handled a team of 20-25 persons at various sites in India• Organized and scheduled site jobs for pipe lines to meet the completion date. • Was involved with management for planning, execution & delivery of orders. • Was involved in change management of processes for planning and scheduling of work orders

Mumbai Area, India

• Managed fabrication works at site as engineering supervisor• Handled a team of 15 odd people for timely completion of work orders at shop floor