• Provide personalized service by fitting customers with shoes and products using the gait analysis method, demonstrating expertise in arch types, shoe technologies, and a keen understanding of customer preferences and requirements.• Conduct training sessions with brand ambassadors from New Balance, ON, and Brooks to acquire comprehensive product knowledge for the Spring and Fall product lines.• Facilitate seamless communication of short-term and long-term tasks among a team of 10 individuals and three leads.• Manage 1,800 units of merchandise on the sales floor and oversee 50,000 units in stockrooms in adherence to corporate guidelines.• Stay informed and impart knowledge to the team on various shoe technologies to enhance customer service and drive sales growth.• Efficiently handle the processing of 50 to 200 units of inventory freight, continually enhancing unboxing, and locating times forimproved operational efficiency.• Execute backstock procedures to ensure the smooth and effective movement of products between the stockroom and the sales floor,optimizing overall operational efficiency.• Develop and implement a system that utilizes labels, company technology, and a sales floor map to streamline the efficientrefurbishment of products on the sales floor.

• Managed and officiated soccer matches for youth ages 8-18 ensuring a fair and organized sporting environment.• Collaborated with a team of three to four referees to ensure accurate officiating and proper decision-making during matches.• Enforced the 17 laws governing the field of play, prioritizing player safety and upholding fairness in soccer games.