Responsible for onboarding volunteers, preparing offer letters, staff relations, payroll management, volunteers’ management, team overview, bridging communications gap, monitoring, and evaluation.

• Preparation and implementation of HR policies and procedures, methods, and guidelines for recruitment, communication, and enforcing strict compliance; Management of activities such as talent management, employee performance evaluations, training and development, payroll administration, and disciplinary actions; Preparation and management of the yearly budget for HR/Admin operations • Managing the entire recruitment process, including job postings, resume screening, interviewing, reference checks, and offer letters; Conducting new employee orientation and ensuring a smooth onboarding process; Maintaining accurate and up-to-date employee records; Conducting and managing staff exit, including conducting exit interviews and preparing all entitlements. Also, ensuring proper handover to successors and submission of all company material in possession of exiting staff.• Acting as the main point of contact for all employee relations issues and ensuring timely and appropriate resolution; Promoting employee engagement and boosting corporate morale through effective communication and recognition programs.• Ensuring accurate and timely payroll and employee benefits processing, including health insurance, retirement plans, and other employee perks; Overseeing the completion of key administrative HR processes e.g. staff contracts, terminations, etc.); Managing and administering the company’s benefits programs such as Leave policies, Gratuity, Statutory policies, Insurance policies, and health care plan.• Interpreting and advising management on employment law while ensuring company compliance with labour regulations; Providing HR support for all audit exercises; Ensuring a safe and comfortable working environment for all employees.

Duties: Providing a broad range of administrative tasks for the MD; Maintaining comprehensive and accurate records with strict confidentiality; Acting as the liaison between the managing director and internal departments: Managing MD’s calendar; Performing minor accounting duties; Making travel and accommodation arrangements; Successfully complete critical aspects of deliverables with a hands-on approach; Work closely with top management.

Manage the recruitment process, including creating job postings, screening resumes, conducting interviews for lower positions, and managing the selection process.Plan and execute employee engagement initiatives, including team-building activities, employee recognition programs, and wellness initiatives.Manage benefits administration, including enrollment, changes, and terminations.Ensure compliance with labor laws and regulations, including maintaining records, preparing reports, and responding to audits and inquiries.Ensure data accuracy and integrity.Manage the facility and office administration, including maintenance, supplies, and equipment.Collaborate with the management team to identify and address HR-related challenges and opportunities.Provide administrative support to the CEO, including scheduling appointments, arranging meetings, preparing documents, and managing correspondence.Maintain the CEO's calendar, ensuring that appointments are properly scheduled and conflicts are avoided.Draft and distribute correspondence, reports, and presentations on behalf of the CEO.Manage special projects and initiatives as assigned by the CEO.

Interact with customers to provide information in response to inquiries about products and servicesReceive clients’ and customers ‘complaints and refer them to the appropriate departments to resolve the challengeOrganize and prepare training documentsAttend to incoming mail and packagesAssist with scheduling and coordinating appointments and meetingsMaintain and update employee records, including but not limited to, personal information, benefits, and attendance recordsAssist with recruitment efforts, including screening CVs and scheduling interviewsProvide support in organizing company events, including scheduling, planning, and executionEnsure compliance with HR policies and procedures