• Maintain relationships with clients by providing support, information, and guidance• Collaborate with business stakeholders to understand current state issues and challenges and project objectives.• Researching and recommending new opportunities; recommending profit and initiate process improvements.• Authoring requirements for creating product flows, ui elements, business validations for Workflow components as part of lead manager• Provide post-implementation support to… Show more • Maintain relationships with clients by providing support, information, and guidance• Collaborate with business stakeholders to understand current state issues and challenges and project objectives.• Researching and recommending new opportunities; recommending profit and initiate process improvements.• Authoring requirements for creating product flows, ui elements, business validations for Workflow components as part of lead manager• Provide post-implementation support to end-users, including troubleshooting and issue resolution• Procurement Process Optimization: Demonstrated expertise in analyzing and enhancing procurement processes, resulting in increased cost savings and efficiency improvements.• Vendor Management and Contract Negotiation: Successfully evaluated and selected vendors, conducted supplier assessments, and negotiated favorable contracts to ensure optimal supplier performance and cost-effectiveness.• Data-driven Decision Making: Utilized data analysis to identify spending patterns, track key performance indicators, and propose data-backed strategies for procurement enhancements.• Partnered with sales executives to plan, prepare and execute on strategic deals in complex portfolio management flows• Increased the efficiency of the sales team which resulted in achieving monthly goals• Develop and maintain positive relationships with key clients, including negotiating and closing on major contracts• Authoring user stories for building new customizations in Accounts, contacts, opportunity and portfolio management for customization graphs and analytics• Ability to work collaboratively with cross-functional teams• Progress and succeed crew through effective management and training• Seeking business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options Show less

• Compliance and Risk Mitigation: Ensured adherence to relevant procurement laws and company policies, while proactively identifying and mitigating potential procurement-related risks.• Cross-functional Collaboration: Collaborated with stakeholders, business managers, and IT teams to implement procurement-related software and tools, facilitating seamless procurement workflows and enhanced data visibility.• Conducted value driven requirement workshops with business team • Acted as a… Show more • Compliance and Risk Mitigation: Ensured adherence to relevant procurement laws and company policies, while proactively identifying and mitigating potential procurement-related risks.• Cross-functional Collaboration: Collaborated with stakeholders, business managers, and IT teams to implement procurement-related software and tools, facilitating seamless procurement workflows and enhanced data visibility.• Conducted value driven requirement workshops with business team • Acted as a liaison between the technology team and business users • Worked closely with key stakeholders and cross functional teams to firm business requirements • Involved in creating business processes and modeling diagrams using Rational Unified Process (RUP) • Conducted meetings with business to understand the process /workflow and assisted in fit-gap analysis for the solution • Assisted on Sprint planning for the Agile projects • Synthesized User Interface and Business Process Requirements and translated it into the Business Requirement Document (BRD), to be used as input to the functional design specifications • Used Crystal Reports 2008 to generate reports based on requirements from Risk Management and some other Line of Business • Worked with Project Managers to assist them on project charters and follow up with different project teams to align with deadlines. • Involved in the creation and deployment of the reports using SSRS and configuring the SQL Server Reporting Server • Worked with Infrastructure teams to coordinate changes on servers, configure various ports based on the checklist provided by the teams • Participated in daily user stories and weekly scrum meeting with the development team • Work on configuring the SHA2 and SSL security certificates, deploying them on the servers and preparing test cases to validate the servers • Generate reports monthly, quarterly and bi-weekly depending upon the requirements. Show less

• Involved in In-sourcing from IT Vendors to BT FTE Team (InHouse) hence having good understanding of the Business flow, System integration with third party systems, Sox Compliant aspects of the application, Job Monitoring on Control-M, On Time Delivery management and Project Management skills.• Implemented SCM and Finance modules for US and Belgium sites. • Identified root causes and corrective actions to meet short and long-term business goals. • Experience in implementing… Show more • Involved in In-sourcing from IT Vendors to BT FTE Team (InHouse) hence having good understanding of the Business flow, System integration with third party systems, Sox Compliant aspects of the application, Job Monitoring on Control-M, On Time Delivery management and Project Management skills.• Implemented SCM and Finance modules for US and Belgium sites. • Identified root causes and corrective actions to meet short and long-term business goals. • Experience in implementing projects with Agile and Waterfall framework.• Worked with users and stakeholders to analyse and validate requirements.• Responsible for handling BAU activities, enhancements and testing of the deliverables, with alignment to the overall business requirements. • First Point of contact for user escalation from UK region and handling critical issues related to Purchasing, iProcurement, Accounts Payables and iExpense modules. Planning, Organizing and controlling the testing process Show less

• Understood business requirements and reporting requirements from the clients and proposed appropriate solutions• Coordinated with the development team to transform the solutions and provide a high-level design• Actively involved in all stages of software development life cycle (requirements gathering, design, implementation, testing, documentation and maintenance)• Manage team and provide support for project completion• To work in close collaboration with production and… Show more • Understood business requirements and reporting requirements from the clients and proposed appropriate solutions• Coordinated with the development team to transform the solutions and provide a high-level design• Actively involved in all stages of software development life cycle (requirements gathering, design, implementation, testing, documentation and maintenance)• Manage team and provide support for project completion• To work in close collaboration with production and Mainframe support, Business Analyst and Project Management team• Investigate complaints for internal and external clients• Performed review on test cases and test scenarios for the projects and provide comments/approval for the testing• Analysed and performed test analysis and developed Excel based reports• Worked on the stories which followed the Agile Methodology Show less

• Gathered, captured and analysed all necessary requirements by involving in meeting with the business users. • Created a module for external user's profiles and enabling loading of documents, linking them to the existing system and database. Granting different access rights relating to the database (Tamification of Database). • Worked with SSRS in developing reports. Gave ability to the users to generate reports and present those graphically using pie charts, bar graphs etc… Show more • Gathered, captured and analysed all necessary requirements by involving in meeting with the business users. • Created a module for external user's profiles and enabling loading of documents, linking them to the existing system and database. Granting different access rights relating to the database (Tamification of Database). • Worked with SSRS in developing reports. Gave ability to the users to generate reports and present those graphically using pie charts, bar graphs etc. • Wrote simple stored procedures based on the requirement from the business users and provide them with the results to identify the problems and data analysis. • Analysed User Requirement Document, System Requirement Document, Technical Requirement Specification and Functional Requirement Specification (FRS). • Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the SQL Database. • Followed the UML based methods using Microsoft Visio to create: Use Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams. • Conducted interviews with key system users to elicit, collect and manage requirements and process flows. Created RFPs and evaluated vendor proposals. • Co-ordinate with offshore team and other team members to ensure tickets are resolved in a timely manner. • Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives. • Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of RUP effort in different iterations and phases of the Software Development Life Cycle. • Created various user friendly forms like Datasheet forms, data record form and also created various labels and combo boxes for the columns bound to control source of the database. Show less