Odafe Michael Ugbewanko Email & Phone Number

Lagos State, Nigeria

Lagos State, Nigeria

I currently lead strategy and ideation at DMG consultancy.

Nigeria

Warri, Delta, Nigeria

• Upgraded training standards and quality by 98%, benchmarked training styles with other competitors, introduced delegates’ feedback mechanism, developed pricing strategies and tactfully balanced sector’s objectives with customer satisfaction.• Enhanced trainees’ average pass rates by 87%, consistently reviewed delegates’ practical work; boosted the Authority’s profit margin by 88% due to increased number of incoming delegates per session.• Rolled out quarterly Training Modules Review System (TMRS), oversaw the review of Road Transport Modules; created a platform for better trainees’ engagement.

Lagos, Lagos State, Nigeria

Recruitment and Selection:Lead the recruitment and selection process to attract and retain top talent.Collaborate with hiring managers to define staffing needs and ensure a streamlined hiring process.Talent Management:Develop and implement talent management programs, including performance management, succession planning, and career development.Identify key areas for skill development and training initiatives.Compensation and Benefits:Oversee the design and implementation of competitive compensation and benefits programs.Ensure compliance with relevant labor laws and regulations.HR Policies and Procedures:Develop, update, and communicate HR policies and procedures.Ensure compliance with legal requirements and industry best practices.Employee Well-being:Implement well-being programs to support employees' physical and mental health.Monitor and address workplace issues to create a safe and inclusive environment.HR Analytics and Reporting:Utilize HR analytics to assess the effectiveness of HR programs.Provide regular reports to leadership on key HR metrics and trends.Legal Compliance:Stay abreast of changes in labor laws and regulations.Ensure HR practices and policies comply with legal requirements.Qualifications:Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree or HR certification is a plus.Proven experience in a senior HR leadership role.In-depth knowledge of HR best practices, labor laws, and industry trends.Strong strategic thinking, problem-solving, and decision-making skills.Excellent interpersonal and communication skills.Ability to lead and develop a high-performing HR team.

Warri, Delta, Nigeria

• Directed all activities across the business unit, analyzed branch performance, identified trends, developed branch activity plans, controlled budgets and resolved queries for high value customers; enhanced the institution’s customers satisfaction index by 87%• Built a top-notch Institution library, developed suitable learning materials, provided a platform for adequate coaching and engagement of employees; optimally enhanced employees’ skills quotient by 77%.• Aptly launched Customers Needs Identification and Satisfaction System (CNISS), rolled out Products and Services Satisfaction Questionnaires (PSSQ), identified and evaluated customers’ needs in line with budgets, recommended appropriate changes in product lines and achieved 100% customer retention• Developed Business Trend Analysis System, consistently gathered data, carried out analysis and forecasting on the happenings in the financial sector , drew inferences, made recommendations, rendered advisory services on business opportunities and created preparedness and response strategy system for any unplanned occurrence.• Designed daily and weekly Business Unit Performance Report format and consistently tracked institution’ business performance

Warri, Delta, Nigeria

• Consistently delivered the recruitment needs of the company by 100% via the launching of Employees’ Recruitment and Selection System (ERSS) in synergy with Heads of Departments.• Systematically developed the best organizational approaches by identifying and researching human resources issues, conducted job analysis and job evaluations and shadowed employees to determine an accurate description of the duties and skills required for each position.• Authored and implemented an effective Consequence Management System(CMS), drafted procedure, initiated Rewards and Recognition System, reduced employee turnover by 30%• Saved over NGN40M/year by reorganizing structure to reduce unnecessary positions and responsibilities

Cardiff, Wales, United Kingdom

• Deployed top-notch information system in the compilation and interpretation of Human Resources information, created a platform for easy accessing, inputting and compiling of relevant data; reduced average information gathering and computation time by 67%• Created Employees Exit Feedback System (EEFS), conducted exit interviews for all employees leaving the organization, consistently gathered feedback and implemented as parts of continuous improvement plans• Adopted Employees’ Performance Appraisal results, synergized with respective Heads of Department, determined employees’ development and training needs, designed and evaluated employees’ professional development programs.• Re-designed the company’s Offer Letter template, included captivating details, redefined employment clauses and ensured it met corporate requirements

Pontypridd, Wales, United Kingdom

• Creatively deployed all resources and network of established contacts to identify and attract best talents for the company• Engineered top-notch headhunting system in the search for right candidates to fill professional and executive level positions and consistently met company’s professional quality demand by 100%.• Initiated best interview techniques, conducted initial interviews and narrowed the number of potential candidates to a manageable, set up interview appointments between the chosen candidates and hiring managers, lessened workload involved in the recruitment and selection processes to the company by 82%• Oversaw post-interview reference and background checks exercises; carried out thorough verification checks, enhanced the quality of the hiring processes by providing suitable candidates to the company.

Glasgow, Scotland, United Kingdom

• Provided strategic planning and direction to the logistics functional area and contractors, including a 3-month period without a General Manager, optimally delivered the ‘Greatest Ever’ Commonwealth Games.• Developed logistics operational plans and policies, recommended optimal transportation modes, routing, equipment, or frequency; met and surpassed logistics task delivery targets • Provided leadership and direction to the business unit, tactfully developed an end-to-end logistics service encompassing International Logistics Services, Warehousing and Distribution, Materials Planning and Venue Logistics• Oversaw the game’s supply chain Operational Master Plan (HOMP), with established specific supply chain-based performance measurement systems, maintained reports and metrics, customer service logs, process documentation, tactfully reviewed end-to-end operational process and enhanced operational visibility by 89%

Master Of Science - Ms, Human Resources Management

Activities and Societies: President, Super Mentoring and Coaching Scheme

Bachelor Of Arts - Ba, Philosophy