Imran Alam Email & Phone Number

Halifax, England, United Kingdom

Contracted to build the user centered component of an insurance as a platform product and develop AI capability to prevent fraud. o Successfully built a digital quote and buy journey for car insurance, integrating with a quote engine and various 3rd party services. o Developed an automated solution for verifying customers’ No Claims Bonus’ to reduce fraudo Introduced communication improvements such as a chatbot to answer customer questions, redirecting traffic from the… Show more Contracted to build the user centered component of an insurance as a platform product and develop AI capability to prevent fraud. o Successfully built a digital quote and buy journey for car insurance, integrating with a quote engine and various 3rd party services. o Developed an automated solution for verifying customers’ No Claims Bonus’ to reduce fraudo Introduced communication improvements such as a chatbot to answer customer questions, redirecting traffic from the call Centre to an automated channel Show less

Leeds, England, United Kingdom

Led products for e-RS; a national health system with over 1 million referrals a month and over 100,000 professional users.o Created digital accounts to enable self-service and reduce the time to care, improving choices for citizens.o Complete redesign of the professional workflow interfaces, improving usability issues and allowing better caseload managemento Developed an enhanced reporting portal, enabling query-based reporting and to provide business intelligence to… Show more Led products for e-RS; a national health system with over 1 million referrals a month and over 100,000 professional users.o Created digital accounts to enable self-service and reduce the time to care, improving choices for citizens.o Complete redesign of the professional workflow interfaces, improving usability issues and allowing better caseload managemento Developed an enhanced reporting portal, enabling query-based reporting and to provide business intelligence to senior managers.o Also seconded to lead a team of BAs and manage 3rd party suppliers in India and America to build and operate a data extract service to calculate GP payments across England. Show less

Bradford, England, United Kingdom

Lead BA role for authority-wide corporate transformation programme aimed at achieving efficiency savings through service redesign. Working with department management teams, I liaised with department management teams, identified projects and potential benefits from different initiatives, supported with the business case and worked with the departments to implement the changes. I also worked closely with Business Accountants to ensure financial benefits were realised and business case… Show more Lead BA role for authority-wide corporate transformation programme aimed at achieving efficiency savings through service redesign. Working with department management teams, I liaised with department management teams, identified projects and potential benefits from different initiatives, supported with the business case and worked with the departments to implement the changes. I also worked closely with Business Accountants to ensure financial benefits were realised and business case savings were achieved.Projects included o Development of an online Leisure Services booking system, o A redesigned process and payment system for cash transactions, o An alternative system for the management of Adult Protection Referralso Council wide management restructuring.Projects were delivered to tight timescales and reported with fortnightly 7-keys reports to the Programme Management Office (PMO). Overall, this was a highly successful change programme achieving over the expected (£10m) savings it initially envisaged. Show less

Manchester, United Kingdom

Managed a small team on consultants to lead financial / economic evaluation projects for one of the largest consultancies in the UK for both private and public sector clients. This included managing the client relationship to understand requirements, agree scope, define and agree the project plan and provide regular updates throughout delivery and taking overall responsibility for the delivery.Projects included:o Financial appraisals requiring treasury scrutiny… Show more Managed a small team on consultants to lead financial / economic evaluation projects for one of the largest consultancies in the UK for both private and public sector clients. This included managing the client relationship to understand requirements, agree scope, define and agree the project plan and provide regular updates throughout delivery and taking overall responsibility for the delivery.Projects included:o Financial appraisals requiring treasury scrutiny, modelling different economic and funding conditions for public investmento Demand modelling / Investment appraisals for private sector proposalso Business planning to model pump priming, different payback options and likely timescales for self-sufficiency for management companiesOutputs included technical documentation in the form of options appraisals, business plans, financial / demand models and feasibility studies, presented in sign off meetings. Show less

Manchester, United Kingdom

Consultant / analysis role for a major international property consultancyWork I delivered includes the following:o Review of the housing market across an expansive geography involving the analysis of diverse and ambiguous data sources to provide a clear indication of trend and to forecast future issues in that market.o Extensive document reviews and regression modelling to identify the importance of different socio-economic drivers in cohesion policy.o Demand and… Show more Consultant / analysis role for a major international property consultancyWork I delivered includes the following:o Review of the housing market across an expansive geography involving the analysis of diverse and ambiguous data sources to provide a clear indication of trend and to forecast future issues in that market.o Extensive document reviews and regression modelling to identify the importance of different socio-economic drivers in cohesion policy.o Demand and growth modelling of students for a University and forecasts for supply of accommodation to determine market investment conditions and likelihood of successful investment.o Economic Impact Assessment of a proposed mixed-use development using Green Book Methodology, outlining potential for job creation but also factoring in leakage and displacement of investment. This also included a review of national policy to determine strategic fit of the proposed investment.I worked across all phases of projects, from inception through to final sign-off, this includes, supporting the Project Manager in presenting findings and reporting the final output to clients. Show less

Manchester, United Kingdom

Lead evaluation and research role for the urban regeneration company. This involved developing key performance indicators to monitor the strategic progress of the company and completing project evaluation and appraisals for different social objective areas

Halifax, United Kingdom

Analytical role for the Housing Department involving consultation research and general reporting

Master Of Science (Msc), Economics, Merit

Bachelor Of Arts (B.A.), Economics And Public Policy, 2:1