Customer Advocate
Current
Jun 2024 - Present
AeroLeads people directory · profile
Ulises Balderas Email & Phone Number
Cloud Services Customer Advocate
at
DigitalOcean
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Cloud Services Customer Advocate
Location
Playa Del Carmen, Quintana Roo, Mexico
Company size
Who is Ulises Balderas? Overview
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Quick answer
Ulises Balderas is listed as Cloud Services Customer Advocate at DigitalOcean, a company with 611 employees, based in Playa Del Carmen, Quintana Roo, Mexico. AeroLeads shows a matched LinkedIn profile for Ulises Balderas.
Ulises Balderas previously worked as Customer Advocate at Digitalocean and Coverage Coordinator at Carlson Bier Associates. Ulises Balderas holds Licenciatura, Marketing from Universidad Tecnológica De México.
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DigitalOcean
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Profile bio
About Ulises Balderas
En Carlson Bier Associates, mi enfoque como Coordinador de Cobertura ha estado en optimizar la atención al cliente a través de la mejora de procesos y un meticuloso seguimiento de KPIs. Nuestra organización valora la precisión y el compromiso, cualidades que me han permitido contribuir al éxito del equipo, reflejado en la satisfacción de nuestros clientes.Anteriormente, como Especialista en Soluciones al Cliente en PayPal, colaboré estrechamente con los clientes para resolver sus consultas, equipado con un dominio bilingüe en inglés y español y una habilidad para utilizar diversas herramientas tecnológicas. La pasión por el servicio y la curiosidad por aprender me impulsan a buscar continuamente oportunidades para crecer y añadir valor a mi equipo y la empresa.
Current workplace
Ulises Balderas's current company
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Digitalocean
7 roles
Ulises Balderas work experience
A career timeline built from the work history available for this profile.
Coverage Coordinator
Current
Feb 2024 - Present
Customer Solutions Specialist
Mar 2023 - Oct 2023
Jefe Del Equipo De Atención Al Cliente
Liderazgo: Encargado de equipos de 15 a 30 colaboradores contribuyendo a incrementar ventas de 2 mil millones en 2021 a 3.5 mil millones en 2022Mentoring, coaching y feedback: Dedicado en dar coaching a mis agentes alcanzando una satisfacción del cliente del 92% y del 93% en lo que van del año.Goles y metas: Seguimiento oportuno de KPIs con enfoque en.
Jan 2021 - Feb 2023
Hotel Manager
Xperience Hotels ®
Liderazgo: A cargo de 3 hoteles boutique y de un equipo de 180 personas operando una ocupación promedio del 85% anual asegurando los mejores estándares y servicio para los huéspedes.Ventas: Generación de ingresos adicionales a la compañía vendiendo mejores categorías de habitaciones, venta de tours, experiencias, y alimentos y bebidas.Mentoring, coaching y.
Mar 2017 - Mar 2020
Responsable De Front Office
It Boutique Hotel
Organización: Recepción de entradas. Asegurar que check-ins y check-out no tengan saldos pendientes. Pasar listado de habitaciones a departamentos de camaristas, mantenimiento y áreas comunes.Ventas: Venta de mejores habitaciones, tours, experiencias.
Jan 2016 - Mar 2017
New Accounts Analyst
Análisis: Recepción de documentos de compañías, analisis de su veracidad y autenticidad y captura de información para la creación de cuentas en sistema para pasar a la creación de tarjetas físicas corporativas.Resultados: Finalización de análisis y captura en tiempos record ayudando a la compañía a el ingreso de capital aún más rápido.
May 2013 - Jan 2016
Team & coworkers
Colleagues at DigitalOcean
Other employees you can reach at digitalocean.com. View company contacts for 611 employees →
RA
Royden Almeida
Colleague at Digitalocean
Karāchi, Sindh, Pakistan, Pakistan
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VJ
Veenashree Jain
Colleague at Digitalocean
Bangalore Urban, Karnataka, India, India
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NJ
N J
Colleague at Digitalocean
Delhi, India, India
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JP
Jason P.
Colleague at Digitalocean
Los Angeles Metropolitan Area, United States
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LD
Leo Dalbert
Colleague at Digitalocean
Brooklyn, New York, United States, United States
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JP
James Phim
Colleague at Digitalocean
San Jose, California, United States, United States
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AU
Ayat Ullah
Colleague at Digitalocean
Jhang, Punjab, Pakistan, Pakistan
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AB
Asadullah Baig
Colleague at Digitalocean
Karāchi, Sindh, Pakistan, Pakistan
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MA
Mubeen Ahmed
Colleague at Digitalocean
Karāchi, Sindh, Pakistan, Pakistan
View →
MU
Masood Ur Rehman
Colleague at Digitalocean
Karāchi, Sindh, Pakistan, Pakistan
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Royden Almeida
Colleague at Digitalocean
Karāchi, Sindh, Pakistan, Pakistan
View →
VJ
Veenashree Jain
Colleague at Digitalocean
Bangalore Urban, Karnataka, India, India
View →
NJ
N J
Colleague at Digitalocean
Delhi, India, India
View →
JP
Jason P.
Colleague at Digitalocean
Los Angeles Metropolitan Area, United States
View →
LD
Leo Dalbert
Colleague at Digitalocean
Brooklyn, New York, United States, United States
View →
JP
James Phim
Colleague at Digitalocean
San Jose, California, United States, United States
View →
AU
Ayat Ullah
Colleague at Digitalocean
Jhang, Punjab, Pakistan, Pakistan
View →
AB
Asadullah Baig
Colleague at Digitalocean
Karāchi, Sindh, Pakistan, Pakistan
View →
MA
Mubeen Ahmed
Colleague at Digitalocean
Karāchi, Sindh, Pakistan, Pakistan
View →
MU
Masood Ur Rehman
Colleague at Digitalocean
Karāchi, Sindh, Pakistan, Pakistan
View →
1 education record
Ulises Balderas education
FAQ
Frequently asked questions about Ulises Balderas
Quick answers generated from the profile data available on this page.
What company does Ulises Balderas work for?
Ulises Balderas works for DigitalOcean.
What is Ulises Balderas's role at DigitalOcean?
Ulises Balderas is listed as Cloud Services Customer Advocate at DigitalOcean.
Where is Ulises Balderas based?
Ulises Balderas is based in Playa Del Carmen, Quintana Roo, Mexico while working with DigitalOcean.
What companies has Ulises Balderas worked for?
Ulises Balderas has worked for Digitalocean, Carlson Bier Associates, Paypal, Telat México, and Xperience Hotels ®.
Who are Ulises Balderas's colleagues at DigitalOcean?
Ulises Balderas's colleagues at DigitalOcean include Royden Almeida, Veenashree Jain, N J, Jason P., and Leo Dalbert.
How can I contact Ulises Balderas?
You can use AeroLeads to view verified contact signals for Ulises Balderas at DigitalOcean, including work email, phone, and LinkedIn data when available.
What schools did Ulises Balderas attend?
Ulises Balderas holds Licenciatura, Marketing from Universidad Tecnológica De México.
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