Umair Ali Email & Phone Number

New York, United States

Astoria, New York

* Delivered exceptional service by assisting customers with their purchases, addressing inquiries, and resolving issues promptly to ensure a positive shopping experience.* Processed cash, credit, and debit transactions quickly and accurately, ensuring a seamless checkout process and minimizing wait times.* Managed daily cash register balance, ensuring accurate cash flow and reporting discrepancies to management as needed.* Promoted store specials and loyalty programs, contributing to increased sales and customer engagement.

New Hyde Park, New York, United States

∗ Collaborated with senior clinical research teams to streamline data analysis strategies, improving decision-making efficiency by 25% for over 50 complex research studies, leading to a 15% faster approval of clinical trial phases.∗ Led the analysis of a 1.5 billion-row dataset, significantly improving the accuracy of clinical trial results by identifying trends and discrepancies in patient data enhancing clinical trial reporting efficiency by 25%.∗ Automated manual workflows using Python and SQL, reducing reporting time by 30% and doubling processing speed for faster clinical data insights leading to a 50% reduction in human error, improving research reportturnaround time.∗ Developed interactive dashboards using Tableau, streamlining data visualization, which improved stakeholder engagement and decision-making by 20% enabling clinical research teams to visualize trial data in real-time and make faster, more informed decisions regarding patient outcomes.

Manhattan, New York, United States

* Developed communication and marketing techniques that aided in retention of existing customers and attainment of new ones by deploying leasing plans to purchase devices, enhancing sales by 50%.* Repeatedly achieved store's monthly activation target of 150-200 by enhancing product presentation: skillfully persuading customers to buy BTS devices like home internet, hotspot, tablets, etc.* Boosted sales revenue by encouraging customers to buy accessories and complimentary items which resulted in successful cross-selling and up-selling by 30%.* Consistently recognized as a top-rated and highest commission-earning sales representative for over 2 months.

Horace Harding Expwy Flushing, Ny

∗ Led data cleaning efforts on 500,000 service records, significantly improving report accuracy by 20% and providing the foundation for more precise performance tracking and operational analysis.∗ Automated repetitive workflows using Python and SQL, boosting processing speed by 40% and cutting down manual reporting efforts by 25%, saving approximately 10 hours per week in manual data processing enabling faster data analysis and report generation.∗ Designed and developed dynamic Tableau dashboards that visualized key performance indicators (KPIs) such as technician efficiency, service recurrence rates, and response times, enhancing visibility into operational metrics, leading to a 15% improvement in technician performance.∗ Created heat maps and trend charts to highlight high-risk pest infestation areas, allowing senior management to proactively allocate resources and optimize pest control strategies reducing service response times by 20% in critical zones.

Ridgewood, New York, United States

* Implemented CRM tools to track customer interactions, improving follow-up efficiency and boosting customer satisfaction scores.* Trained new hires on sales strategies, product knowledge, and customer service, accelerating their onboarding process and enhancing team performance.* Led promotional campaigns for new product launches, driving increased customer interest and foot traffic to the store.* Analyzed daily and weekly sales reports to identify trends and areas for improvement, contributing to more effective sales strategies and improved profitability.

Astoria, New York, United States

∗ Developed and automated financial models that enhanced accuracy and reduced processing time by 30%, allowing leadership to make quicker, data-driven decisions.∗ Created interactive dashboards in Power BI and Tableau to monitor and track key performance indicators (KPIs) across 20+ retail locations, improving operational transparency, leading to a 15% increase in management’s ability to identify high-performing locations.∗ Conducted in-depth variance analysis using SQL and Python, identifying critical financial trends and anomalies uncovering cost-saving opportunities that led to a 10% reduction in unnecessary expenses.∗ Utilized SQL for ETL processes to extract, transform, and load financial data from multiple systems, enhancing the integrity of financial reports, reducing discrepancies by 25% and improving audit readiness.

City University Of New York

Bachelor'S Degree, Computer Information Systems Concentration Data Analytics

Minor: Communication Studies On Dean's List for 2023, 2024 academic years.

O-Levels, Economics, Accounting & Business