Umar Farooq Email & Phone Number

Dubai, United Arab Emirates

United Arab Emirates

United Arab Emirates

*Maintaining and establishing relationship with current clients and potential clients.*Goal is to bring in new customers and help company grow.*Listening to customers needs to generate repeat sales.*Advise present and prospecting clients by calls on latest promotions and products.*Maintaining of data base of customers on the regular basis.*Meeting daily, weekly, and monthly sales targets.*Actively seeking out new sales opportunities through cold calling, networking and social media.*Participating in sales team meetings.*Listen to customer requirements and present appropriately to make a sale.*Identify new business opportunities to generate pipeline*Leverage sales tools and resources to identify new sales leads and nurture prospect relationships*Collaborate with Sales Leaders

Bengaluru, Karnataka, India

Processing and handling incoming calls and inquiries from prospective customers or clients via telephone, email and maintaining data base. Reminding customers for scheduled services and informing them about the venue, time and date to offer any upgrades or changes till the service is completedMeet and exceed customer expectations by anticipating their desires, responding in a timely manner. Assists customers effectively by solving customer disputes. Provides customer additional information or explains services Discusses products offered and ensures customer satisfaction. Proactive offering and sales of additional services to our customers Accurately captures customer information. Creates and maintains service reports. Promptly forwarding any customer's feedback to the superior, assisting with the development of continuous improvement measures. Support colleagues and superiors with any filing duties and administration work as required. Professionally communicate to all stakeholders such as customers, local and international authorities, thirdparty suppliers, etc.

India

-Attend pre‐flight briefings on duties and requirements of upcoming flights. -Carry out pre‐flight checks on functionality of in‐flight systems and galley equipment. -Conduct duties to maintain cabin cleanliness and ensure cleanliness of lavoratories.-Conduct in‐flight passenger announcements & in‐flight sales for passengers. -Inform passengers of safety risks and procedures during air turbulence. -Patrol cabins and carry out checks throughout the flights to ensure passenger safety and security. -Perform emergency drills according to Standard Operating Procedures (SOPs). -Provide basic first‐aid treatment. -Utilize defibrillators on in‐flight passengers when needed.- Welcome customers with a warm smile during boarding, greet by name where possible, assist them to their seats and handling of luggage from and to the aircraft - Personally introduce self to customers in the assigned area. - Ensure customers are familiar with the seat functions and IFE system. - Create a warm, friendly & Customer Service oriented atmosphere during the flight. - Maintain cabin presence by being visible and available in the cabin throughout the flight. - Pay special attention to business class and high net worth passengers & those with special needs such as mothers with infants and elderly customers. - Provide essential information and clarification to customers of known delays, diversions or disruptions. - Assist in training sessions and aircraft visits for trainee crew. - Offering Value 4 money sales to customer’s support, conduct the V4M service. Ensure sales comply with company policies and regulations. - Maintenance of high standard of conduct and personal appearance- Follow all safety rules and security rules.

Bachelor Of Commerce - Bcom, Business Administration And Management, General, A+ 75%

Activities and Societies: Travelling, Swimming, Playing snooker, Archery, Horse riding.

Bachelor Of Commerce - Bcom, Computer Science