Umar Iqbal Email and Phone Number

• Develops and maintains positive relationships with clients. Attends client meetings.• Coordinates oversees and/or manages repair and maintenance work assignments performed by Self Perform Team and/or 3rd party service providers performing Hard Services scope which covers building maintenance and etc., and Soft Services scope which covers, Cleaning & Janitorial works, landscaping works and etc. • Analysis and review of work orders issued per day and per week to ensure that assignments are completed.• Work order analysis report preparation and calibrating the performance of Self Perform Teams & 3rd party contractors• Site Gemba walks and reviews Assets on daily basis with a report of performance on weekly for the stakeholders.• To review the operational schedules i.e., soft service and hard services followed up with team TBT• Responsible for preparing detailed reports on asset condition, facility inspection and their performance outcome• Coordinate and mediate between the client and the local team on-site for MBRs focusing on the process improvements• Responsible for any coordination and uplifting of the scope which can be due to scope creep, management of facility relocation, and amendments of any activities. • To Lead the Coordination team i.e. AFMs, FCs, AFCs, & A.CS for obtaining and reviewing price quotes for the procurement of spare parts, services, and labor for projects. • Manages capital projects. Prepares capital project and operating budget and variance reports.• Manages vendor relationships and trains vendors on work orders and billing procedures. Responsible for invoice processing and accuracy of cost center coding.• Uses pc and/or PDA for work order system, email, ESS and training. Provides process and procedure training.• Conducts financial/business analysis including the preparation of reports.• Other duties may be assigned on need of the client/stake holder and/or site requirement.

Manage all FM related day to day TasksMaintaining look and feel of the bank’s properties to the highest standardsWorking closely with the supply partner for the best outcome while making sure the supply partner remains compliant with policies and the contractManaging and supervision of Archival related request. Providing and delivering cost effective solutions for FM operationManage staff transportation contract and SCB fleet/pool vehiclesSpecial ad/hoc projects which includes site visits and reportingConduct minutes of the meetings with MA and PC contractor as per the defined frequencyEnsure quality of drinking water and diesel through certified labsEnsure facilities management services are delivered efficiently and effectivelyEnsure appropriate JLL/SCB processes and procedures are being followed with respect to FM servicesEnsuring always that MA and PC contractors carry out their work safely in accordance with HS&E protocolsReporting immediately any non-conformance, unsafe act or unsafe condition to line management for investigation and corrective actionObtaining necessary authority approvals required prior commencement of workInvolve in planning and execution of branch optimization related projectsReporting & rectification of client site related issues on Health & Safety web-based application (Yellow Jacket)

Assistance on all FM related servicesMaintaining look and feel of the bank’s properties to the highest standardsWorking closely with the supply partner for the best outcome while making sure the supply partner remains compliant with policies and the contractManaging and supervision of Archival related request. Providing and delivering cost effective solutions for FM operationManage staff transportation contract and SCB fleet/pool vehiclesSpecial ad/hoc projects which includes site visits and reportingConduct minutes of the meetings with MA and PC contractor as per the defined frequencyEnsure quality of drinking water and diesel through certified labsEnsure facilities management services are delivered efficiently and effectivelyEnsure appropriate Mace and Bank and processes and procedures are followed with respect to FM servicesEnsuring always that MA and PC contractors carry out their work safely and with due regard for others in accordance with HS&E procedures and instructions, contractual, legislative, and local requirementsReporting immediately any non-conformance, unsafe act or unsafe condition to line management for investigation and corrective actionObtaining necessary authority approvals required prior commencement of workInvolve in planning and execution of branch optimization related projectsReporting & rectification of client site related issues on Mace Health & Safety web-based application (Yellow Jacket)

Market and product research analysis.Prompt response to all mails/requests ..Follow up on outstanding premiums and yet to be renewed policies.Review and act on all documents going to and from the Bank.Process all Co – insurance transactions Liaising with the below department on The Bank’s related issues.  Underwriting  Claims  Finance Follow up on outstanding proposals.Maintaining strong relationship with the Bank officersProviding support to the Team lead within the team on all pre and post sales and administrative activities.

Maintain expert level of product knowledge and application Provide design and specification development support to consultants, integrators, and distributors.Listen, understand and convey customer requirements Perform technical/ product training for sales people, estimators, and engineers at targeted accounts Travel to project sites to preform start-up, integration, and training services Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial   objectives. Maintain professional business relationships within target accounts.Provide status of ongoing projects and future projects.Identify customer's needs and sales opportunities to help future growthAchievements:Getting chance to visit industry sitesKnowledge gaining about electrical industrial instrumentsUnderstanding about the behaviors of customersRelationships with professional Engineers ​​​