Umar Waheed Email and Phone Number
Umar Waheed personal email
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Umar Waheed is a Head of Customer Experience Platform-Omantel App(Senior Proficient) at Omantel. He possess expertise in vas, management, team management, team leadership, project planning and 27 more skills. He is proficient in English. Colleagues describe him as "Umar is very conscientious, professional and dedicated person. We have worked over Ufone (Etisalat subsidiary) Aggregation projects apart form other VAS Services of Telecom operator and I have found him very helpful and understanding. He has positive attitude and desire to produce quality work and has problem solving attitude with in-dept technical understanding of products. It was indeed a pleasure working with him. He would be an asset to institutions that will hire his services. " and "Umar is a great asset for any organization, he is professional, smart and efficient. A technical mind with all the required management skills. Working on multiple projects with him under strict dead lines showed his true abilities and he never failed his team. "
Omantel
View- Website:
- omantel.om
- Employees:
- 3913
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Head Of Customer Experience Platform-Omantel App(Senior Proficient)OmantelIslamabad, Pk
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Director Segments And Mobile AppTelenor Sep 2024 - PresentPakistanHeading the Mobile App and Consumer Segment(Prepaid and B2C Postpaid) -
Head Of Consumer Segment And Mobile AppTelenor Jan 2023 - Oct 2024Islāmābād, PakistanHeading the nationwide and regional portfolios, My Telenor App and B2C portfolio.
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Head Of Prepaid SegmentTelenor Jun 2021 - Dec 2022Islamabad, Islāmābād, PakistanLead the base management, voice and hybrid portfolios in the prepaid segment.
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Senior Manager - Business Insights And Contextual MarketingTelenor May 2020 - May 2021PakistanLead the contextual marketing and business insights team.
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Head Of Vas , Digital Products And Product DevelopmentUfone Jul 2019 - May 2020IslamabadHeaded the Digital and VAS domains and formulated digital strategy for Ufone.Lead product development function from marketing. -
Senior Manager - Prepaid SegmentsUfone May 2017 - Jun 2019Federal Capial &Ajk, PakistanSuccessfully launched products and campaigns targeted towards customer acquisition and higher quality of sales.Developed customer segment strategy and build roadmap for achieving company objective of revenue maximization.Revamped existing portfolio for greater customer engagement and higher revenues.Launched products for increased profitability and ensured smooth execution through close coordination with all stakeholders.
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Manager - StrategyJazz (Previously Known As Mobilink) Oct 2015 - May 2017Federal Capial &Ajk, PakistanDevised commercial strategy initiatives pertaining to marketing, commercial planning and customer care division focused on OPEX reduction for increased profitability.Drove multi-million dollar initiatives with cross-functional stakeholders from idea generation to implementation.Lead post-merger commercial cost optimization initiatives for Mobilink and Warid. -
Manager - Value Added Services(Vas) MarketingJazz (Previously Known As Mobilink) Oct 2014 - Oct 2015PakistanManaged VAS portfolio including RBT portfolio contributing 40% of total VAS revenueSuccessfully launched several campaigns for revenue enhancement of various value added servicesLaunched RBT Mobile App, RBT Facebook App, RBT search, RBT WAP Portal and direct RBT USSD downloadHeaded VAS Vendor Payments and Whitelabel shortcode integration
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Assistant Manager - Postpaid SegmentJazz (Previously Known As Mobilink) Dec 2012 - Oct 2014IslamabadDeveloped postpaid business plan, forecasts and strategy for 1 year, 3 years and 5 years.Monitored the performance of the entire business segment and reported business reviews to the top management.Analyzed customer trends, usage patterns and customer behavior and share insights with management to diagnose gaps and identify areas for improvement for the segment.Prepare Weekly Performance Presentation for Management.
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Senior Executive – Value Added Services MarketingUfone Aug 2010 - Nov 2012IslamabadDevised a breakthrough industry first campaign ‘ShahCar Offer’ targeted towards new customer acquisition.Successfully managed the marketing mix of the entire SMS Portfolio, launched SMS FNF Bucket, Yearly SMS Bucket and designed various promotions that significantly improved the SMS portfolio revenue .Performed VAS portfolio monthly analysis, reporting, forecasting and managed BTL promotions.Managed the end-to-end launch of various value added services with different vendors.Involved in development of 3G PCRF in consideration with the pre and post launch 3G data strategy.Responsible for reporting entire VAS portfolio performance reporting to the management.Extensively used MicroStrategy (MSTR) and developed Teradata queries in SQL for data analysis.
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Sales And Trade Marketing InternCoca Cola Beverages Pakistan Ltd Jul 2009 - Aug 2009IslamabadCarried out analysis of the Zero Visi-Cooler Sales and its mitigation.Researched variable sales to develop a report on sales deficit and improvement.Identified areas of improvement for sales maximization to the top management. -
Executive - Rf Planning And OptimizationTelenor Pakistan Jul 2006 - Aug 2008IslamabadPlanned and implemented new feature trial project with Nokia Siemens Network that brought considerable network improvements.Performed frequency planning, new coverage and capacity cell site planning.Performed optimization activities based on extensive data analysis to improve both outdoor and indoor network coverage.Initiated cell site rectification, parameter tuning and optimization activities based on extensive KPIs analysis.
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Rf Planning And Optimization InternTelenor Pakistan Jun 2005 - Aug 2005IslamabadSupervised and managed Site Acceptance with the vendor. Demonstrated maturity, intelligence and hardworking attitude during the internship which consequently lead to a job offer after graduation
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Research And Development InternData Communication And Control Jun 2004 - Aug 2004KarachiDesigned prototype ECG and Electronic Blood Pressure Machine to be developed commercially for the first time in Pakistan
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Engineering Department InternPakistan International Airlines Jun 2003 - Jul 2003KarachiAssisted managers in the Electronic Engineering Maintenance Department.
Umar Waheed Skills
Umar Waheed Education Details
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Marketing -
Electrical And Electronics Engineering -
Ghulam Ishaq Khan Institute Of Engineering Sciences And TechnologyElectronic -
St. Patrick`S High SchoolPhysics, Chemistry, Mathematics
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Beacon House School SystemPhysics, Chemistry, Maths, Biology
Frequently Asked Questions about Umar Waheed
What company does Umar Waheed work for?
Umar Waheed works for Omantel
What is Umar Waheed's role at the current company?
Umar Waheed's current role is Head of Customer Experience Platform-Omantel App(Senior Proficient).
What is Umar Waheed's email address?
Umar Waheed's email address is um****@****ail.com
What schools did Umar Waheed attend?
Umar Waheed attended Lahore University Of Management Sciences, Ghulam Ishaq Khan Institute Of Engineering Sciences And Technology, Ghulam Ishaq Khan Institute Of Engineering Sciences And Technology, St. Patrick`s High School, Beacon House School System.
What skills is Umar Waheed known for?
Umar Waheed has skills like Vas, Management, Team Management, Team Leadership, Project Planning, Telecommunications, Product Management, Analysis, Business Networking, Forecasting, Analytical Skills, Competitive Analysis.
Who are Umar Waheed's colleagues?
Umar Waheed's colleagues are Khaloud Aljassasi, Ibrahim Al Ghafri, Faisal Albalushi, Mohammed Bait Ali Issa, Narayanasamy Thiyagarajan, Kp Mohammed, Mohammed Ali.
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Umar Waheed
Demand Planning | Supply Planning | Production Planning | Inventory Management | Procurement | Supply Chain | Sap (S/4 Hana) | Sap B1 | Oracle R-12 | Logistics | Warehouse Operations |Lahore District1haleebfoods.com -
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