Ryan Umberger, Aicp Email & Phone Number

Kansas City Metropolitan Area

• Aid the Metropolitan Planning Organization (MPO) staff in implementing the Unified Planning Work Program.
• Prepare and present an actionable item to the Lawrence-Douglas County Planning Commission. Planning Commission reviewed staff’s professional recommendation and recommended approval of the item unanimously.
• Support and assist MPO staff through duties involving graphic design, GIS mapping work, conducting public outreach, recording and drafting official meeting notes, assisting with meeting setup and preparation.

• Review and take appropriate action on Customer Change Forms (CCF) advising of customer onboarding, contract renewals, change of addresses and other important information needed for accurate invoicing
• Review production reports for missing data in preparation of invoicing
• Be thoroughly familiar with contracts for assigned customers, paying careful attention to timelines for rate changes, dates for charging annual/periodic fees and contract expirations
• Use computer applications to prepare accurate client invoices based on output listed in production reports, information in CCF forms and current fees listed n relevant contracts and/or quotations
• Create and modify bill shells and create/troubleshoot complex formulas in Microsoft Excel
• Use Microsoft Access Billing database table structures and user interfaces sufficient to know how to look up bill histories and to generate reports

Lawrence, Kansas

• Use proprietary CMS (content management system) tool to build & publish content to multiple platforms according to schedule
• Develop intimate knowledge of content management tools in order to create content and resolve technical issues autonomously
• Update end-users clearly and regularly on status of all weekly tasks and on-going projects
• Improved processing proficiency from 8 pages per hour to 30+ pages
• Collaborate on multiple large-scale projects to improve departmental efficiency
• Support team in production of live events, supporting stakeholders and managing timelines through production and launch

Lawrence, Kansas Area

• Assist in the instruction and supervision of students
• Implement, monitor, and collect data on behavior plans for individual students
• Motivate students through effective communication
• Provide for the physical and emotional needs of students
• Modify classroom materials and accommodate students in the least-restrictive environment

Master'S Degree, City/Urban, Community And Regional Planning

Bachelor Of General Studies, Political Science And Government