• Managing operations, Attendance – reports – employee engagement – conflict management – Talent management.• Improving and improving policies for all offices. • Working on organizational development & retention. • Review current HR systems, processes and procedures and identify opportunities & streamlined processes.

o Overseeing the entire recruitment side for US and Pakistan o Analysis and onboarding manpower as per business needso Hiring and maintaining Hiring operations o Background checks and paperworko Managing entire Offshore teamo Communication with clients and with recruiterso Managing International Job boardso Devising and applying the appropriate practices and strategies for talent acquisition systems

o Overseeing the entire recruitment side for Canada and Pakistan o Analysis and onboarding manpower as per business needso Hiring and maintaining Hiring operations o Background checks and paperworko Managing entire Offshore teamo ZOHO ATS o Communication with clients and with recruiterso Managing International Job boardso Devising and applying the appropriate practices and strategies for talent acquisition systems

o Implementing HRIS o Bridging management and employee relations by addressing demands, grievances or other issues.o Managing the recruitment and selection process.o Tools Expertise – Airtable, Slack and FlowHCMo Developing and monitoring overall HR strategies, systems, tactics and procedures across the company.o Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.o Completes human resource operational requirements by scheduling and assigning employees and following up on work results.

o Developing and implement HR strategies and initiatives aligned with the overall company strategy.o Bridging management and employee relations by addressing demands, grievances or other issues.o Managing Technical recruitment and selection process.o Tools Expertise – Airtable, Miro and JIRAo Supporting current and future business needs through the development, engagement, motivation and preservation of human capital.o Developing and monitoring overall HR strategies, systems, tactics and procedures across the company.o Overseeing and managing a performance appraisal system that drives high performance,o Maintaining pay plan and benefits program.o Assessing training needs to apply and monitor training programs.o Ensuring legal compliance throughout human resource management.o Enhances the organization’s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.o Maintaining the work structure by updating job requirements and job descriptions for all positions.o Supporting organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; and recommending changes.o Preparing employees for assignments by establishing and conducting orientation and training programs.o Enforcing management guidelines by preparing, updating, and recommending human resource policies and procedures.o Retaining historical human resource records by designing a filing and retrieval system and keeping past and current records.o Completes human resource operational requirements by scheduling and assigning employees and following up on work results.o Manages human resource staff by recruiting, selecting, orienting, and training employees.o Contributing to team effort by accomplishing related results as needed

o Hiring and maintaining versatile workforce for CPMo ZOHO ATS (People, Recruit, Cliq, Sign & more)o Developing, implementing, evaluating, and improving the organization’s policieso Distributing annual surveys and conducting periodical interviewso Coordinating reward and recognition initiativeso Counselling executives on employee relations, talent management, and career development planningo Communication with clients and with recruiterso Devising and applying the appropriate practices and strategies for talent acquisition systemso Preparing reports which display turnover, absenteeism, and other related activitieso Tracking service anniversaries and contract deadlineso Overseeing exit interviews and implementing succession plan strategieso Administering payroll and benefits and much more...

o Teaching courses like Human Resource Management, Recruitment & Selection, Human resource development, Organizational behavior Business Research Methods, Change management, TQM, Project management, Team management, Crporate Law etc.o Contributed towards curriculum development/Syllabus revision of different management subjects for BBA/MBA.o Mentoring Resume redesigning/critical job hunting skillso Supervised 20 BBA/MBA research projects and 15 Mphil theses.o Assisting in international conferences and research projects

o Talent Management: Interviewed, Hired and selected dozens of top tier people at different positions.o Training and Development: Given trainings on Leadership, Motivation, Career counseling, Sales force, Corporate/Virtual selling etc. o Performance Management: Designing appraisal systems for multi tier workforce. Introduced 360 feedback systemo Total Rewards: Designing Hr policies regarding Appraisals, Benefits, compensation and work-life balanceo Safety and Health: Ensuring labor health and introducing medical insurance for different tier employees.o Employee and Labor relations: Maintaining employee rights and introduced channels for communication.

o Managing Recruitment & Interviewing processo Manage contracts/extensions of employeeso Managing employee files and documentation.o Working on compensation system o Maintaining employee relations

o Guiding/Preparing Research papers, Final projects, Thesis, Assignments, Dissertations, and Research reports for International students, corporate sector and educational institutions.o Domains like Management, HR, Marketing and research techniqueso Tutoring international Master and Bachelor studentso Preparing content for different international business clients.

Customer support l Ticketing

Comcast l TWC l Cox l AT&T