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Umer Farooq Email & Phone Number
Officer Account Maintenance
at
Mobilink Microfinance Bank Ltd
LinkedIn matched
✓ Verified August 2026
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Profile completeness 100%
Current company
Role
Officer Account Maintenance
Location
Islamabad, Islāmābād, Pakistan
Who is Umer Farooq? Overview
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Quick answer
Umer Farooq is listed as Officer Account Maintenance at Mobilink Microfinance Bank Ltd, based in Islamabad, Islāmābād, Pakistan. AeroLeads shows a matched LinkedIn profile for Umer Farooq.
Umer Farooq previously worked as Branchless Banking officer at Mobilink Microfinance Bank Ltd and Center lead Supervisor Operations - North region at Ibex. Pakistan. Umer Farooq holds Master Of Science - Ms, Marketing/Marketing Management, General from Comsats University Islamabad.
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Email format at Mobilink Microfinance Bank Ltd
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Mobilink Microfinance Bank Ltd
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Profile bio
About Umer Farooq
My journey at ibex. Pakistan as the Center Lead Supervisor for the North region has been a pivotal chapter in my career, where I've honed my expertise in customer journeys and business process improvement. We've elevated the JAZZCASH project by focusing on providing an unparalleled customer experience, which has been a cornerstone of our strategy.With a Master of Science in Marketing/Marketing Management from COMSATS University Islamabad, my approach blends academic insights with practical operations management, driving target achievements and fostering a culture of excellence in service delivery. Our team's collaborative efforts have resulted in significant improvements in customer satisfaction and operational efficiency.
Listed skills include Marketing Strategy, Product Marketing, Operations Management, Research, and 30 others.
Current workplace
Umer Farooq's current company
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9 roles
Umer Farooq work experience
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Branchless Banking Officer
Current
Aug 2024 - Present
Center Lead Supervisor Operations - North Region
Working as Center Lead on JAZZCASH projects, Digital Financial Services, Communication Unit (DFS and email Unit ISB), and Retailers helpline (RTG Helpline)Leading JAZZCASH Islamabad Contact Center.Providing best customer experience, facilitions and statisfaction.
Oct 2021 - Aug 2024
Assistant Manager Operations/Human Resources
Mar 2021 - Sep 2021
International Technical Recruiter
Aug 2020 - Mar 2021
Product Manager
Jun 2020 - Aug 2020
Operations Coordinator/Team Lead
Managed and Led team members. Daily Report Analysis of Customers Bookings. Communicated and Assigned tasks to team, and meet deadlines.Identified Daily Problem/Suggestions. Alert Managers when there is an absence of information in the Knowledge Base of team. Assisted less experienced representatives, as necessary.Established and maintained effective relationships with customers by gaining their trust and respect. Mediate conflicts, negotiated resolutions, work with escalated issues and did execute responses.
Oct 2019 - May 2020
Business Development Officer
Jan 2018 - Jun 2018
Summer Intern
Jun 2015 - Aug 2015
3 education records
Umer Farooq education
Master Of Science - Ms, Marketing/Marketing Management, General
Bachelor’S Degree, Business Administration (Bba) Marketing
Master'S Degree, Marketing
FAQ
Frequently asked questions about Umer Farooq
Quick answers generated from the profile data available on this page.
What company does Umer Farooq work for?
Umer Farooq works for Mobilink Microfinance Bank Ltd.
What is Umer Farooq's role at Mobilink Microfinance Bank Ltd?
Umer Farooq is listed as Officer Account Maintenance at Mobilink Microfinance Bank Ltd.
Where is Umer Farooq based?
Umer Farooq is based in Islamabad, Islāmābād, Pakistan while working with Mobilink Microfinance Bank Ltd.
What companies has Umer Farooq worked for?
Umer Farooq has worked for Mobilink Microfinance Bank Ltd, Ibex. Pakistan, Intraguard Limited, Sharp Brains - Global It Support, and Nasys Group (Pvt) Ltd..
How can I contact Umer Farooq?
You can use AeroLeads to view verified contact signals for Umer Farooq at Mobilink Microfinance Bank Ltd, including work email, phone, and LinkedIn data when available.
What schools did Umer Farooq attend?
Umer Farooq holds Master Of Science - Ms, Marketing/Marketing Management, General from Comsats University Islamabad.
What skills is Umer Farooq known for?
Umer Farooq is listed with skills including Marketing Strategy, Product Marketing, Operations Management, Research, Advertising, Interactive Advertising, Mobile Advertising, and Online Marketing.
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