Umer Khan Email & Phone Number

Mumbai Metropolitan Region

Handling dealer network under Asian paints umbrella.Greet and direct dealers.Provide accurate information.Answer Dealer’ questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell productsEnsure racks are fully stockedManage returns of merchandise.Inform Dealers about discounts and special offers. Understand customer feedback and help them effectively.Stay up-to-date with new products/services

Mumbai, Maharashtra, India

Interact with clients to clearly understand their requirements and provide appropriate services.Maintain frequent communication and follow-up with clients.Build positive and long-term client relationships for business growth.Prepare business presentation and draft reports for clientsOrganizing regular meetings and handle client communications.Analyze and resolve client concerns in timely and professional manner.Provide excellent client support and ensure client satisfaction.Escalate and discuss complex client issues with management for resolutions.Interact with clients to execute ongoing and ad-hoc projects.Attend educational trainings for professional growth.Follow company standards and ensure high quality and productivity.Work with cross functional teams to address client requests and inquiries.Maintain high level of professionalism and competence when dealing with clients. Handle customer complaint as an after sale service.

Mumbai, Maharashtra, India

Support distribution channels.Provide competitive information such as bid situations, pricing data, or bundling arrangements in order to establish negotiated pricing contracts for assigned products.Perform product demonstrations, installations, and application support.Improve product knowledge and sales techniques.Take orders and deliver products.Estimate date of delivery to customer, based on knowledge of manufacturing department’s production and delivery schedules.Research competitors.Gathers, analyzes and delivers information from the field to allow the company to develop strategies and products appropriated to the Quality and Safety Testing market.Coordinate all issues with key clients between sales, service, support, customer services, marketing and finance.

Mumbai

Serves customers by helping them select products.Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.Greets and receives customers in a welcoming manner.Responds to customers’ questions.Directs customers by escorting them to racks and counters.Provides outstanding customer service.Documents sales by creating or updating customer profile records.Manages financial transactions.Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.Alerts management of potential security issues.Assists with inventory, including receiving and stocking merchandise.Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.