Web Development on Fiverr & Upwork:Specialized in Wix.com and WordPress.com.End-to-end project management, from client consultations to design and deployment.Data-Driven Projects:Completed diverse projects on Kaggle, including data analysis, visualization, and machine learning.Client Satisfaction:Consistently exceeded client expectations through communication and high-quality results.Diverse Client Base:Collaborated with clients in e-commerce, healthcare, and technology industries.Problem-Solving:Known for tackling complex challenges and finding innovative solutions.

Conducted annual audits of operating expenses for leased properties and assets, resulting in cost savings exceeding Rs 5 million.Assisted in preparing the annual departmental budget, managing a budget of Rs 15 million.Oversaw monthly forecasting, ensuring 100% accuracy in departmental expenditures for effective planning.Generated precise work products and conducted data analysis using Tableau, providing actionable insights and recommendations promptly.Drafted term sheets, application/commitment letters, and transaction-related documents.Provided crucial support throughout the acquisition, financing, and disposition processes.Regularly reported on key financial and operational metrics, contributing to business enhancement efforts.

TalentSmiths is a Management consulting firm. We are determined to create a value difference by helping our business partners our pride to maximize their business potential by placing the best possible talent. A people partnering, a culture-centric approach that drives our growth!Review resumes and short-listing them to create a pool of potential candidatesConduct first round of telephonic interviews with potential candidates to schedule interviewsUtilize networking sites and social media for recruiting potential candidatesParticipates in job fairs for conducting company recruitment drivesReview and regularly update all job descriptions (JD) in consultation with respective managersConduct new employees’ orientation and facilitate them in joining formalitiesConduct & compile Client Satisfaction Survey (CSS) for completed projectsConduct & compile employee’s feedback on company objectives

Provide top-tier customer service to resolve inquiries, address concerns, and ensure customer satisfaction.Implement data-driven strategies to enhance customer interactions and streamline support processes.Collaborate with cross-functional teams to optimize customer service workflows.Achieved a 25% increase in customer satisfaction ratings within the first six months.Quarterly Sales Achievement:2019: Ranked #1 in the team, winning the Sales Quarter for Q3.2021: Maintained top performance, securing the Sales Quarter for Q2.

Managed customer inquiries, providing timely and effective solutions for enhanced satisfaction.Developed and maintained daily reports to monitor and analyze customer service performance, identifying areas for improvement.Collaborated with cross-functional teams to streamline processes, improving efficiency and reducing response times.Implemented automated reporting tools, reducing manual data entry and improving data accuracy.

Leads Generation from platforms like Amazon,Ebay,Yellow Pages etcMaking calls for scheduling the meetings

-Analyzed clients' needs based on their current financial situation-Recommended fixed income and equity products based on investors objectives.-Calculated analyzed hypothetical illustrations on mutual fund performance and risks.-Assisted in delivering informational sales presentations to potential clients and assistedthroughout completion of application process while strengthening client relationships-Attended extensive training meetings daily on prospecting, products, client development, andsales process techniques-Develop marketing strategies to enhance customer base through mass mailings & cold-calling