Umer Qureshi Email & Phone Number

● Supervise a team of 100+ associates, ensuring high performance, adherence to safety and quality standards, and conductingtraining for continuous improvement at robotics facility.● Drive continuous improvement initiatives using Lean, Six Sigma, and Kaizen methodologies to optimize performanceand reduce operational costs, leading large-scope projects with site and regional impact● Build and execute productivity plans through forecast reviews, determining productivity requirements, and partneringwith additional Leaders to load balance● Coordinating with HR, Engineering, and Quality Assurance to streamline operations, enhance efficiency, and foster aculture of continuous improvement.● Analyze efficiency metrics to identify bottlenecks and recurrent issues, and produce weekly output reports

Baltimore, Maryland, United States

● Substituted for multiple schools and grade levels, providing quality instruction, and maintained a positive learning environment. Followed lesson plans and effectively delivering subject matter across a range of subjects and grade levels, ensuring students' educational progress.● Adapted teaching strategies and materials to meet specific needs and learning styles of students in various classrooms. Employed innovative instructional techniques, including multimedia resources, to engage students and foster active participation in the learning process.● Implemented lesson plans and providing instruction across a range of subjects and grade levels, maintaining the integrity of the curriculum. Utilized effective communication skills to establish rapport with students, staff, and parents, fostering a collaborative educational environment.● Handled administrative tasks such as attendance records, grading assignments, and providing feedback on student progress. Collaborated with fellow educators and school administrators to ensure a cohesive and comprehensive learning experience for students.

Towson, Maryland, United States

● Conducted weekly quality assurance checks on over 50-100 devices for various rooms in the library, ensuring the proper functioning of technology such as computers, laptops, tablets, projectors, and more. Perform comprehensive hardware and software diagnostics to identify and resolve technical issues promptly.● Provided first-response support and troubleshooting for various IT-related issues, promptly addressing user concerns, and resolving technical problems. Utilized department’s ticketing system to manage and track user requests efficiently, ensuring timely resolution and customer satisfaction.● Assisted in Library-IT projects, actively participating in the imaging and deployment of new devices to meet the university's requirements. Collaborated with team members to ensure smooth transitions during the decommissioning of IT equipment, adhering to established protocols and minimizing downtime.● Tracked and updated inventory of technology devices, ensuring accurate and up-to-date records of the library's IT assets. Implemented effective asset management strategies to streamline equipment procurement, maintenance, and disposal processes.● Create new documentation relevant to IT operations, contributing to the development of resources that enhance the quality and efficiency of library services. Produce user guides, troubleshooting manuals, and standard operating procedures to facilitate staff training and improve IT support processes.