Credit Risk & Operations Lead - Digital Mortgage Services
• Led team of 22 professionals in Underwriting and credit operation process.• Experienced and worked in end-to-end loan processing, encompassing key stages like Loan Processing, Underwriting, Pre-fund, and post-closing, ensuring adherence to policies and procedures.• Conducted training sessions, provided coaching and mentoring, and led daily meetings to discuss updates, resolve queries, and address concerns, emphasizing efficient work allocation and adaptability.• Developed a personalized salaried and self employed income calculation worksheet to enhance efficiency in income calculations.• Provide feedback to team members, prioritizing tasks to meet tight deadlines and project milestones.• Providing comprehensive training and continuous support to junior underwriters, significantly enhancing their analytical capabilities and deepening their expertise.