Umesh Kumar Email & Phone Number

Delhi Ncr, India

Practice Head in Digital Customer Experience Space.

Chandigarh

Delivery Lead for digital marketing portfolio focusing on Web CMS technologies like Sitecore, Acquia/Drupal, Contentful, SDL.- Responsible for 40 MUSD annual services portfolio delivery - achieved 20% annual growth by proactive identifying opportunities & improving deal conversions.- Leading a diverse, multi country, multi-cultural team of 550 consultants, by continuous competency building through in-house mentoring and training, along with Internal & external hiring.- Responsible for GTM strategy, delivery governance, customer engagement, talent acquisition & development, digital solution & asset developments resulting in accelerated delivery and improved value propositions.- Built next level leadership to take on new opportunities.

· Managing large project deliveries · Communicating delivery status to customer executives· Managing customer relationships with key customers· Managing and publishing delivery metrics program· Managing project cost budgets and working on estimations· Conducting Client presentations and workshops· Participating in strategy & periodic business meetings· Preparing solution presentations· Leading and Managing project delivery teams· Reporting to customer and TCS management· Responding to RFPs and RFIs· Performing skill matching and staffing and project teams

· Managing a large SAP Upgrade program from SAP R/3 4.6C to SAP ECC 6.0· Preparing and Monitoring the work plan and the project schedule· Managing and reporting on Project Schedule, Cost, Budget Utilization and Delivery status· Managing technical development activities, including ABAP custom code repairs, new development, unit testing, regression testing, integration testing and preparation of technical documentation.· Participating in project status and milestone meetings with customer· Ensuring all SPAU and SPDD resolutions are completed· Reviewing and approving all functional and technical specifications

ONGC desired to establish the Corporate Intranet, an Employee Portal to provide valuable, timely information and to cater to information and knowledge sharing needs of entire organization over ONGC’s captive network or leased lines. My responsibilities included:· Developing the detailed project plan for each phase of the project· Planning and staffing TCS resources required for the project· Preparing the communication, risk management and time management plans for the project· Tracking and reporting on all activities assigned to team members against the plan· Administration/Maintenance of iPlanet/SunOne Suite.· Performance Monitoring and Tuning· Planning backup strategies and crash recovery scenarios· Troubleshooting root cause analysis for system wide performance and reliability issues.· Reviewing the Architecture and Code · Creating and executing site-specific test plans.

· Solution Architect for iPlanet / SUNOne Suite.· Reporting out to Customer and TCS senior management· Planning and staffing TCS resources required at onsite for Eaton - corporate group· Managing project Quality and Continuous Improvements· Involved in strategic and business planning, forecasting, team motivation and leadership.· Involved in Budget and P&L management· Managing 7 corporate projects

· Executed multiple small development projects8D CPARUNIX Account Management SystemForecasting SystemFDRA Interface· Requirements Analysis, Design and Development of interface to MyCard System using MQ Series and JDK 1.4· Project Planning and Management

· Development of Data storage interface for the Internet Delivery Channel of Standard Chartered Bank· Implementing quality procedures for the developed modules

· Development of programs for CORE Module for ISBS Project· Test case development and testing of the developed programs· Deployment of the developed programs

· Development and testing of EURO Request for MFA module· Back up Module leader for MFA module· Request coordinator for December 1998 release

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