Umesh Kumar Sharma Email & Phone Number

Gurugram, Haryana, India

• Worked in Admin lead role as Senior Manager (Administration) at Maruti Suzuki Training Academy (1-Feb-2019 to 31-Aug-2023): Responsibilities:(a) Administration of facilities at Sector-28 and Gurgaon Plant(b) Outsourced.
• Optimized cost thru lean management:
• Identification, analysis and compliances of all applicable statutory compliances
• Cost saving of INRs 1.89 crores in 3.5 years through deep analysis, kaizens and other cost saving measures (details are attached as Annexure A).
• Attended office during lockdown period and prepared the facility to comply with COVID norms before starting operations.
• Prepared standard operating procedures and systems for smooth operations, particularly for the safety and security of employees and company’s other assets

Delhi, India

• Worked in lead role as Senior Manager (Admin) at Corporate Office (COA) at Vasant Kunj, New Delhi(17-Jun-2013 to 31-Jan-2019)Responsibilities:
• Ensured seamless operations of corporate office having 500+ employees.
• Ensured all compliances for CO by coordinating from Fire, Labour, Police, Pollution, MCD, DDA and neighbouring malls & offices.
• Adherence of applicable statutory compliances.
• Maintenance of building, electrical installations and other plant & machineries.
• Revenue and capital budgeting.

Gurugram, Haryana, India

• Worked in lead role as In-charge (Vendor Parts Receiving Area) in the Warehouse of Parts & Accessories Division (6-Aug-2011 to 26-Jun-2013):Responsibilities:
• Vendors parts receiving, inspection and binning to their designated locations.
• Accessory kits packing and binning.
• Audit of dispatched parts at distributors’ end for discrepancy verification.Significant Contributions:
• Doubled the capacity of accessories kits packing by providing the manual conveyor
• Provision of shoots for distributors for smooth unloading of carton boxes

Gurugram, Haryana, India

• Deputed in Maruti Centre for Excellence (from 7-Aug-2009 to 6-Aug-2011):Responsibilities (Lead role):
• Outsourced manpower management.
• Training coordinator for conducting various types of trainings to Maruti Suzuki vendors’ and dealers’ manpower.
• Business promotion through get together of HR Heads and Plant Heads of vendors to understand their training needs.
• Reconciliation and recovery of payments from and Maruti Suzuki and its vendors towards trainings imparted/service rendered to them.
• Sales Operation Standards audit of Maruti Suzuki dealers in Delhi-NCR.

Gurugram, Haryana, India

• Worked in Lead Role with Network Team of Service Division (8-Aug-2003 to 6-Aug-2009):Responsibilities:
• Audit of Maruti Suzuki dealer workshops to verify their practices towards customer satisfaction.
• Face to face survey to collect customers’ feedback about the product quality and service of our dealer workshops.
• Collecting information about competitors’ activities and sharing with Seniors.
• Implementation of new ideas and best practices at Dealer workshops.
• ISO coordinator for dealer workshops and Maruti Authorized Service Stations

Gurugram, Haryana, India

• Engineering Secretariat (19-Nov-1985 to 7-Nov-2003):Responsibilities:
• Joined in Joint Venture Department as Stenographer to assist my senior in performance of his official duties, who became Director (Engineering) later and leading 50% operations of MSIL. Continued with him till Nov-2003.
• Prepared Joint Venture Agreements and Memorandum of Understanding for setting up various joint ventures to indigenize those parts which were imported from Japan.
• Coordination with Corporate Office and other Maruti Divisions to start production at joint venture companies.
• Liaison with Ministry of Industry, DGTD and other Government authorities.
• Acknowledgment to customers on behalf of my senior and instructions to the respective regional service managers to resolve their concerns.