Umesh Kumar Sharma Email & Phone Number

Gurugram, Haryana, India

Worked in Admin lead role as Senior Manager (Administration) at Maruti Suzuki Training Academy (1-Feb-2019 to 31-Aug-2023): Responsibilities:(a) Administration of facilities at Sector-28 and Gurgaon Plant(b) Outsourced manpower management(c) Facility management through Maintenance Team(d) Adherence of applicable statutory compliances(e) Maintenance of building, electrical installations and other plant & machineries(f) Revenue and capital budgeting(g) Procurement of material & hiring of servicesSignificant Contributions:• Optimized cost thru lean management: • Identification, analysis and compliances of all applicable statutory compliances• Cost saving of INRs 1.89 crores in 3.5 years through deep analysis, kaizens and other cost saving measures (details are attached as Annexure A).• Attended office during lockdown period and prepared the facility to comply with COVID norms before starting operations.• Prepared standard operating procedures and systems for smooth operations, particularly for the safety and security of employees and company’s other assets• Car parking provision outside the premises

Delhi, India

Worked in lead role as Senior Manager (Admin) at Corporate Office (COA) at Vasant Kunj, New Delhi(17-Jun-2013 to 31-Jan-2019)Responsibilities:• Ensured seamless operations of corporate office having 500+ employees.• Ensured all compliances for CO by coordinating from Fire, Labour, Police, Pollution, MCD, DDA and neighbouring malls & offices.• Adherence of applicable statutory compliances.• Maintenance of building, electrical installations and other plant & machineries.• Revenue and capital budgeting.• Procurement of material & hiring of outsourced manpower and services.• Rent recovery from the tenants.• Facility management through CBRE.Significant Contributions:• Created space to accommodate 200 additional manpower in the existing infrastructure.• Created temporary canteen area to serve meal to 250 employees during lunch time in hygienic condition.• Created systems and space to accommodate employee’s cars in two basement parking areas.• Integration of all fire doors with fire panels• Administrative support for big events, i.e., new model launched, Press Conferences management, Board meetings management, etc. without compromising the security and safety of employees and company’s other assets.• Greenery development in the public land in the vicinity.• Entry road outside office re-opened through liaison with local police station.

Gurugram, Haryana, India

Worked in lead role as In-charge (Vendor Parts Receiving Area) in the Warehouse of Parts & Accessories Division (6-Aug-2011 to 26-Jun-2013):Responsibilities:• Vendors parts receiving, inspection and binning to their designated locations.• Accessory kits packing and binning.• Audit of dispatched parts at distributors’ end for discrepancy verification.Significant Contributions:• Doubled the capacity of accessories kits packing by providing the manual conveyor• Provision of shoots for distributors for smooth unloading of carton boxes• Changed the font size & type to scan the lengthy part nos. on the same size of stickers• Provision of lights in RF scanners to read the part name and nos. in dark areas of racks• Re-sizing of carton boxes to eliminate the empty space

Gurugram, Haryana, India

Deputed in Maruti Centre for Excellence (from 7-Aug-2009 to 6-Aug-2011):Responsibilities (Lead role):• Outsourced manpower management.• Training coordinator for conducting various types of trainings to Maruti Suzuki vendors’ and dealers’ manpower.• Business promotion through get together of HR Heads and Plant Heads of vendors to understand their training needs.• Reconciliation and recovery of payments from and Maruti Suzuki and its vendors towards trainings imparted/service rendered to them.• Sales Operation Standards audit of Maruti Suzuki dealers in Delhi-NCR.

Gurugram, Haryana, India

Worked in Lead Role with Network Team of Service Division (8-Aug-2003 to 6-Aug-2009):Responsibilities:• Audit of Maruti Suzuki dealer workshops to verify their practices towards customer satisfaction.• Face to face survey to collect customers’ feedback about the product quality and service of our dealer workshops.• Collecting information about competitors’ activities and sharing with Seniors.• Implementation of new ideas and best practices at Dealer workshops.• ISO coordinator for dealer workshops and Maruti Authorized Service Stations• Arrangements for important events and get-togethers

Gurugram, Haryana, India

Engineering Secretariat (19-Nov-1985 to 7-Nov-2003):Responsibilities:• Joined in Joint Venture Department as Stenographer to assist my senior in performance of his official duties, who became Director (Engineering) later and leading 50% operations of MSIL. Continued with him till Nov-2003.• Prepared Joint Venture Agreements and Memorandum of Understanding for setting up various joint ventures to indigenize those parts which were imported from Japan.• Coordination with Corporate Office and other Maruti Divisions to start production at joint venture companies.• Liaison with Ministry of Industry, DGTD and other Government authorities.• Acknowledgment to customers on behalf of my senior and instructions to the respective regional service managers to resolve their concerns.• Daily follow-up with all regional service managers and zonal service heads Managing all important confidential documents.