Who is Umesh Arora? Overview
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Quick answer
Umesh Arora is listed as Director at HCLTech, based in West Delhi, Delhi, India. AeroLeads shows a work email signal at hcl.com and a matched LinkedIn profile for Umesh Arora.
Umesh Arora previously worked as Associate Director at Hcl Technologies and Deputy General Manager at Hcl Technologies. Umesh Arora holds Mba, It Systems from Symbiosis Institute Of Management Studies.
Company email context
Email format at HCLTech
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{first}{last}@hcl.com
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Profile bio
About Umesh Arora
An IT leader with work experience of 19+ years in the industry with extensive exposure in the Global markets across US, UK, Continental Europe, APAC and a deep understanding of IT Infrastructure Services.Significant Experience of Service Delivery Planning, Project Management, Service Delivery & Support and managing IT Infrastructure including Service Desk & Data Center Operations Service Delivery.ITIL Certified Professional with rich and valuable experience of Process definition, Implementation & Adherence in a consistent manner from a centralized delivery locationSpecialties: Service Delivery & SupportTeam ManagementSLA ManagementProgram Management Infrastructure Support Transition and TransformationData Center Migration
Listed skills include Itil, Service Delivery, It Service Management, Team Management, and 26 others.
Current workplace
Umesh Arora's current company
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8 roles
Umesh Arora work experience
A career timeline built from the work history available for this profile.
Associate Director
Current
Oct 2021 - Present
Deputy General Manager
Accountable and responsible for Infrastructure support services delivered from multiple location across the globe. Supporting customers in Change and Transformation Program by Risk Assessment, Solution Design, Business case preparation Significant experience of Service Delivery & Support, Project Management, Transition and Transformation, managing IT.
Oct 2016 - Oct 2019
Associate General Manager - It Service Delivery
Aug 2014 - Sep 2016
Group Manager - It Service Delivery
Aug 2012 - Jul 2014
Senior Manager - Service Delivery
Heading teams responsible for providing end to end Infrastructure support across different technologies Handling IT Service Delivery, IT Infrastructure Operations, team performances and functioning of various processes thereby focusing on maximizing customer experience while optimizing costs Contribute to practice and profitability, effective resource.
Aug 2010 - Jul 2012
Asst. Manager Global It
Leading the team responsible for managing the Messaging infrastructure, Global Helpdesk and Global monitoring for FLEXTRONICS worldwide across 120 global sites. Supporting 2lakh users across the globe. Service Delivery Management for Global Service Desk, Data Center Operations and Global Messaging Services within Flextronics Responsible for technology.
Apr 2008 - Aug 2010
Senior Systems Engineer
- Successfully integrated 117 Exchange 5.5 sites into 6 Regional Exchange 2003 datacenters.
- Coordinated with local site admins of 117 sites for the smooth progress of the migration process.
- Operational management of a global Exchange domain.
- Participate in a 24X7-hour on-call rotation to provide after business hours support
- Supervised Microsoft Exchange systems to facilitate proper performance and performs diagnostics as needed.
- Hands on experience of handling Active Directory as per requirement of maintaining Exchange.
Dec 2003 - Mar 2008
2 education records
Umesh Arora education
Mba, It Systems
Bachelor'S Degree, Information Technology
Jims
FAQ
Frequently asked questions about Umesh Arora
Quick answers generated from the profile data available on this page.
What company does Umesh Arora work for?
Umesh Arora works for HCLTech.
What is Umesh Arora's role at HCLTech?
Umesh Arora is listed as Director at HCLTech.
What is Umesh Arora's email address?
AeroLeads has found 1 work email signal at @hcl.com for Umesh Arora at HCLTech.
Where is Umesh Arora based?
Umesh Arora is based in West Delhi, Delhi, India while working with HCLTech.
What companies has Umesh Arora worked for?
Umesh Arora has worked for Hcltech, Hcl Technologies, Hcl Technologies (Infrastructure Services Division), Flextronics, and Aricent.
How can I contact Umesh Arora?
You can use AeroLeads to view verified contact signals for Umesh Arora at HCLTech, including work email, phone, and LinkedIn data when available.
What schools did Umesh Arora attend?
Umesh Arora holds Mba, It Systems from Symbiosis Institute Of Management Studies.
What skills is Umesh Arora known for?
Umesh Arora is listed with skills including Itil, Service Delivery, It Service Management, Team Management, Data Center, Program Management, Infrastructure, and Active Directory.
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