Ümit Kavala Email & Phone Number

Istanbul, Turkey

Istanbul, Türkiye

Istanbul, Turkey

▪ Conducting end-to-end control, monitoring and operation to increase robustness and resilience of application services▪ Creates and updates service availability and continuity plans.▪ Provides regulational complience on segregation of duties. ▪ Defining service level targets; It supports service level agreements and 3rd party contracts.▪ Services Resilience teams are the operation owners of all application services.▪ Prepare reports based on capacity, cost and control for the resilience and usage of the services.▪ Determining the needs of the services in terms of performance, capacity, security and regulations and providing the necessary arrangements.▪ Reducing the number and duration of incidents by focusing on precautions to possible incidents.▪ Centralised knowledge of all end-to-end components of the services (functionality, technology, integrations, data, environments, topology). ▪ Aims to strengthen the conitinuity and availibility of services. ▪ Responsible for the process, maintenance, support, improvement and optimization of the service and its elements.▪ Monitor, decide and update capacity plans.▪ Identifies operational risks during the transition phase of the service, assists Delivery teams. ▪ Defining service level targets; It supports service level agreements and 3rd party contracts.▪ Coordinates all related parties including infrastructure, security and 3rd parties during and after operational incidents to apply workarounds and find root cause of incidents.

Istanbul, Turkey

▪ Maintaining and delivering corporate objectives through existing architecture aswell as researching potential alternatives.▪ Assumed management responsibilities in projects, assigning tasks to team membersand reporting project status.▪ Managing project scope to ensure delivery compliant with scope commitment.▪ Technical lead to junior team members and as link to other teams by providingassitance and training.▪ Worked with client IT contacts to determine the appropriate technical strategy forthe project.▪ Tracked and managed the product backlog, burndown metrics, velocity and taskbreakdown.▪ Following new trend technologies for best solution.

Istanbul, Turkey

▪ Agile, Scrum, Iterative software development and delivery experience▪ Excellent knowledge and background in the definition, design, construction, andtesting of software applications, services, processes, and build/release management.▪ Expert in building client/server web-based, desktop, web service and windowservice applications.▪ Expert in multi-threaded/distributed processing applications.▪ Builded reusable code and libraries for future use.▪ Documentation of designed and developed projects.

Special Projects Unit

Software Development Unit

Bachelor'S Degree, Computer Engineering, 3,69

Master Of Business Administration (M.B.A.), Executive Mba, 3,60