Umair Ashraf Arain🌐💫

Umair Ashraf Arain🌐💫 Email and Phone Number

Head - Business Operations and Customer Success at FetchSky and Peekaboo Guru @ FetchSky
Pakistan
Umair Ashraf Arain🌐💫's Location
Karachi Division, Sindh, Pakistan, Pakistan
Umair Ashraf Arain🌐💫's Contact Details

Umair Ashraf Arain🌐💫 personal email

About Umair Ashraf Arain🌐💫

Thank you for visiting my profile 📍I am glad to share with you my experience and learnings during the course of 14 years of my professional career in the IT, E-commerce and financial sectors.I am skilled in leading enterprise accounts to success. With over 14 years of experience in the technology industry I have developed a keen understanding of what it takes to drive growth and build strong relationships with clients. My expertise lies in key account management, cross-border partnerships, project management and leadership that has a proven track record of success in these areas.Following are some of the biggest names from IT and financial 💳💳 industries that I have worked with.👉 𝐍𝐨𝐫𝐭𝐡 𝐀𝐦𝐞𝐫𝐢𝐜𝐚 & 𝐄𝐮𝐫𝐨𝐩𝐞 𝐑𝐞𝐠𝐢𝐨𝐧: Vertiv, Google, Amazon, Ingram Micro (North America & Europe), SP Richards, Microsoft, NASA, Walmart, 3M, Fujitsu America Inc., HP, Office Depot, Overstock.com, StarTech.com, Synnex, Tripp Lite, Acer, Lenovo, Wynit, D&H Distributing and 60+ other Enterprise and SMBs.👉 𝐏𝐚𝐤𝐢𝐬𝐭𝐚𝐧: Visa (Payment Scheme), HBL, UBL, Meezan Bank, ABL, FaysalBank, MCB, Askari Bank, EFU, Jubilee Life and 10 other financial institutions in the region.Managing customer success teams to implement complex projects and initiatives and developed innovative solutions that have helped clients stay ahead of the curve.The greatest achievements in my career so far were leading the development of a product selector tool for my client "Vertiv" and setting up "Google Manufacturer Center" for US manufacturers which helped streamline their sales process and resulted in a significant increase in revenue. I have also worked on Amazon Vendor Central to optimize sales for retailers and distributors in North America to help our clients increase visibility and sales.I am a natural leader and hold exceptional motivational speaking skills. I take great pride in my ability to motivate and inspire teams to achieve their goals. I am skilled in managing complex clients' accounts and projects with multiple stakeholders and always looking for ways to improve processes and increase efficiency.Thank you for taking the time to read my profile. I am excited to connect with you and learn more about your interests and goals.I will be glad to assist in anyway I can within my capacity. Please feel free to reach out in case you need any assistance.

Umair Ashraf Arain🌐💫's Current Company Details
FetchSky

Fetchsky

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Head - Business Operations and Customer Success at FetchSky and Peekaboo Guru
Pakistan
Website:
fetchsky.com
Employees:
39
Umair Ashraf Arain🌐💫 Work Experience Details
  • Fetchsky
    Head - Business Operations And Customer Success At Fetchsky And Peekaboo Guru
    Fetchsky
    Pakistan
  • Fetchsky
    Head - Business Operations And Customer Success At Fetchsky/Peekaboo Guru
    Fetchsky Jul 2019 - Present
    Karāchi, Sindh, Pakistan
  • Gfk - An Niq Company
    Senior Customer Success Manager (Project Manager)
    Gfk - An Niq Company Jan 2016 - Jun 2019
    Karachi
    Job Description:• Manage North American companies/ resellers/ distributors/ manufacturer accounts and communicate effectively with customers via email, telephone• Providing support for customer issues.• Set-up Demo documentation for prospect clients• Track and verify resolution to any customer’s issues with delivery, quality and coverage• Work with the Production Department on resolution to Support Tickets• Co-ordinate customers' product requests with the Production Department• Co-ordination of import and export file formats and timings• Identify any opportunities for internal process improvement• Managing monthly reports of the department and weekly reports for customers• Identify any new sales opportunity and coordinate with sales team• Product Development and feedback to software team• Team management• Project Management
  • Gfk - An Niq Company
    Customer Success Manager
    Gfk - An Niq Company Jan 2014 - Dec 2015
  • Gfk - An Niq Company
    Associate Customer Success Manager
    Gfk - An Niq Company May 2011 - Dec 2013
  • Gfk - An Niq Company
    Content Quality Engineer
    Gfk - An Niq Company Aug 2010 - Apr 2011

Umair Ashraf Arain🌐💫 Skills

Team Management Project Management Program Management Project Planning Customer Relationship Management Leadership Management Training Effective Communication Microsoft Office Team Leadership E Commerce Agile Methodology Salesforce Crm Ms Office Ms Project Client Services People Management Conflict Resolution Resource Hiring Solution Oriented Amazon Vendor/seller Central Jira Agile Tool Training And Presentation Ability To Work Under Pressure Jira Trello

Umair Ashraf Arain🌐💫 Education Details

Frequently Asked Questions about Umair Ashraf Arain🌐💫

What company does Umair Ashraf Arain🌐💫 work for?

Umair Ashraf Arain🌐💫 works for Fetchsky

What is Umair Ashraf Arain🌐💫's role at the current company?

Umair Ashraf Arain🌐💫's current role is Head - Business Operations and Customer Success at FetchSky and Peekaboo Guru.

What is Umair Ashraf Arain🌐💫's email address?

Umair Ashraf Arain🌐💫's email address is ni****@****ail.com

What schools did Umair Ashraf Arain🌐💫 attend?

Umair Ashraf Arain🌐💫 attended Sir Syed University Of Engineering & Technology (Ssuet).

What skills is Umair Ashraf Arain🌐💫 known for?

Umair Ashraf Arain🌐💫 has skills like Team Management, Project Management, Program Management, Project Planning, Customer Relationship Management, Leadership, Management, Training, Effective Communication, Microsoft Office, Team Leadership, E Commerce.

Who are Umair Ashraf Arain🌐💫's colleagues?

Umair Ashraf Arain🌐💫's colleagues are Salman Tariq, Shujaat Ameer, Usman Yaqoob, Muhammad Arsalan, Abdul Ahad Shahzad, Shaheryar Masood, Syed Aun Ali Shah Bukhari.

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