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Una Murray Email & Phone Number

Location: Ireland 7 work roles 3 schools

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✓ Verified August 2026 3 data sources Profile completeness 57%

Location

Ireland

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Una Murray previously worked as Technical Business Analyst at Kpmg and Senior IT Business Analyst at Openjaw Technologies. Una Murray holds Business Analysis, Communications, Change Management And Systems Analysis from National College Of Ireland.

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About Una Murray

Senior Technical Business Analyst with over 20 years proven experience in providing professional services for multinational travel technology and banking ecommerce platform projects, delivering to exceptional standards. Strong technical background. Excellent communicator as demonstrated in presentations and customer engagements. Quality, customer, and delivery focused. User of Agile or Waterfall practices. Fully fluent in French, Italian and English.

7 roles

Una Murray work experience

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Technical Business Analyst

Kpmg

Dublin, County Dublin, Ireland

• Collaborating closely with business stakeholders to understand and document requirements for KPMG Ireland’s Customer Platform and new reporting solution (using ELK), ensuring that the solution specification aligns with business needs• Created a comprehensive repository of missing product and business rule documentation for Customer Platform, improving the accessibility and accuracy of critical information• Triaging, resolving, or escalating application issues, ensuring timely and effective resolution to minimize business disruptions• Introduced process improvements, streamlined workflows, and implemented a template suite to enhance efficiency and productivity

Jan 2022 - Nov 2024

Senior It Business Analyst

Openjaw Technologies

Dublin, County Dublin, Ireland

• Business Analyst for commercial dept, responsible for RFP responses• Managed and participated in sales engagement process with multinationals and top tier airlines in Europe, North America, Middle East and Asia for e-commerce platforms• Led new customer project engagements, workshops, and project artefacts; backlogs, prioritisation, estimation, solution design and documentation

Mar 2010 - Feb 2021

Business Analyst And Software Engineer

Sabre Corporation

Dublin, County Dublin, Ireland

• Java, JavaScript and HTML development of travel booking engines - airline e-commerce platform• Created and managed backlogs and BRDs for Rail and Air products • Mentored new BAs in Krakow office

Jun 2002 - Jan 2010

Software Engineer

Enba, Factor-E

Dublin, County Dublin, Ireland

• Software development of banking applications using J2EE technologies• JSP’s and JavaBeans for a WAP channel using WML tags

Feb 2000 - Feb 2002

Computer Programmer

Delphi Software

Dublin, County Dublin, Ireland

• Large Y2K projects for COBOL and PL/1 banking systems • Analysed impact of euro currency on COBOL systems

Dec 1997 - Feb 2000

Technical Support Specialist

Lexmark

Dublin, County Dublin, Ireland

• End user printer technical support for French and Italian speaking countries

Dec 1996 - Dec 1997

Call Center Agent

American Airlines

Dublin, County Dublin, Ireland

• Customer care, service and sales for French speaking countries• Online green screen reservation system "SABRE"

Nov 1995 - Nov 1996

3 education records

Una Murray education

Business Analysis, Communications, Change Management And Systems Analysis

National College Of Ireland

Bachelor Of Science - Bsc, Management Information Systems, General, Ii:I Honours

Trinity College Dublin

Bachelor Of Arts - Ba (Hons), French And Italian, Language And Literature

University College Dublin

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Where is Una Murray based?

Una Murray is based in Ireland.

What companies has Una Murray worked for?

Una Murray has worked for Kpmg, Openjaw Technologies, Sabre Corporation, Enba, Factor-E, and Delphi Software.

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What schools did Una Murray attend?

Una Murray holds Business Analysis, Communications, Change Management And Systems Analysis from National College Of Ireland.

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