Jay Jordan Email & Phone Number

Fort Mill, Sc, Us

Charlotte, Nc

CITI, LLC is a proven systems integrator established in 1995. We specialize in the production of software and hardware, configured to solve challenging problems. We design and manufacture custom control, data acquisition, and power monitoring systems to meet specifications and exceed expectations. CITI employs 50+ highly trained professionals serving the South East US and boasts a 20+ year history operating in six states with three office locations in North and South Carolina.

Charlotte, North Carolina Area

Owner/Operator Successfully executed a multitude of marketing activities including telephone solicitation, networking activities, Chamber of Commerce events, weekly newsletters, periodic mail pieces, and more to drive market awareness. Generated customer value by building an outstanding product portfolio and quality service delivery. Sold business to an entrepreneur seeking to expand his business.SELECT ACHIEVEMENTS:-----------------------------------------------✔ Directed… Show more Owner/Operator Successfully executed a multitude of marketing activities including telephone solicitation, networking activities, Chamber of Commerce events, weekly newsletters, periodic mail pieces, and more to drive market awareness. Generated customer value by building an outstanding product portfolio and quality service delivery. Sold business to an entrepreneur seeking to expand his business.SELECT ACHIEVEMENTS:-----------------------------------------------✔ Directed all facets of business including marketing, sales, customer acquisition (onboarding) and service delivery saving customers an average of $1k/employee/year.✔ Exceeded first-year goals for sales by 25%. Show less

Charlotte, North Carolina Area

Directed manufacturer’s reps’ network for WEDECO disinfection & oxidation products in the US and Canada. Created automated document generation system for all documents relating to sales, (proposals, engineering drawings, bid documents, responses to RFPs) thus saving time for application engineers. Analyzed the market and sales data to identify desired product features and utilized customer feedback to redefine the product and incorporated ten new enhancements into the product… Show more Directed manufacturer’s reps’ network for WEDECO disinfection & oxidation products in the US and Canada. Created automated document generation system for all documents relating to sales, (proposals, engineering drawings, bid documents, responses to RFPs) thus saving time for application engineers. Analyzed the market and sales data to identify desired product features and utilized customer feedback to redefine the product and incorporated ten new enhancements into the product line.SELECT ACHIEVEMENTS:-----------------------------------------------✔ Exceeded all established sales and sales activity metrics by 20%.✔ Increased sales performance in two specific territories 50% in the first year by onboarding and training two manufacturer’s representative groups.✔ Managed key accounts and interfaced with key consulting engineers to understand changes in the market, technology, and applications, improving company position during the bid process and realizing approximately $1.5M increase in first 12 months of the program. Show less

Charlotte, North Carolina

Product manager for the complete line of UV disinfection and ozone oxidation products. Provided sales support, sales training and marketing planning for the $30M product line. Identified unserved market opportunities through the primary market and sales trend analysis. Conducted powerful trade show presentations and product introductions including training sessions with sales team resulting in exceptional product kick-off momentum and record introduction sales.SELECT… Show more Product manager for the complete line of UV disinfection and ozone oxidation products. Provided sales support, sales training and marketing planning for the $30M product line. Identified unserved market opportunities through the primary market and sales trend analysis. Conducted powerful trade show presentations and product introductions including training sessions with sales team resulting in exceptional product kick-off momentum and record introduction sales.SELECT ACHIEVEMENTS:-----------------------------------------------✔ Introduced six new products using value-based Stage-Gate product development process, realizing an increase in revenue of 18 - 20% in the first year.✔ Analyzed market reports and sales trends, defining marketing plans for existing and new products and creating sales strategies that increased existing product sales by 15%.✔ Incorporated ten new enhancements into product line resulting in $2M in sales 1st six months after introduction. Show less

Charlotte, North Carolina

Facilitated the development of a manufacturer’s representative network for the WEDECO product line with an expansive territory by streamlining sales collateral and training reps as well as presenting products to clients. Led selling efforts and consistently met or exceeded all established sales and sales activity metrics. Engaged vendors to repair damaged relations, regaining an “approved vendor” status with existing customers. Conducted on-boarding and training development resulting in… Show more Facilitated the development of a manufacturer’s representative network for the WEDECO product line with an expansive territory by streamlining sales collateral and training reps as well as presenting products to clients. Led selling efforts and consistently met or exceeded all established sales and sales activity metrics. Engaged vendors to repair damaged relations, regaining an “approved vendor” status with existing customers. Conducted on-boarding and training development resulting in record-setting sales production for new reps.SELECT ACHIEVEMENTS:-----------------------------------------------✔ Managed key accounts and interfaced with key consulting engineers building relationships that directly led to $9MM in sales✔ Oversaw the manufacturer's representative sales force for 25 state area, increasing sales 30%. Show less

Charlotte, North Carolina

Managed five trans-Atlantic product development teams and created multiple key corporate products. Implemented and managed PTC Windchill database system for corporate drawing and data files with 300K+ documents in 8 different business units. Operationalized a companywide change procedure to manage changes in engineering, documents, components, assemblies, and ERP information, driving new system into the organization by training and mentoring team. SELECT… Show more Managed five trans-Atlantic product development teams and created multiple key corporate products. Implemented and managed PTC Windchill database system for corporate drawing and data files with 300K+ documents in 8 different business units. Operationalized a companywide change procedure to manage changes in engineering, documents, components, assemblies, and ERP information, driving new system into the organization by training and mentoring team. SELECT ACHIEVEMENTS:-----------------------------------------------✔ Instituted and administered engineering standards and procedures department, creating and implementing 28 standards and 30 procedures resulting in savings of $100K+ in lost time reduction and error prevention in 1st yr. ✔ Led Lean Six-Sigma Blackbelt improvement efforts resulting in a decrease in component failures by 32%.✔ Directed product testing for new and upgraded products, and recorded data for statistical analysis for determination of product performance and durability, addressed product issues and saving $100K. ✔Conducted three kaizen events reducing errors 48%, with the transactional improvement of 22 man-days/month. Show less

Charlotte, North Carolina Area

Obtained and maintained UL certifications on electronic components for products and instituted UL508 panel program in Charlotte manufacturing facility, saving company $75K to $100K annually. Improved management of UL and NSF certification programs for consumer and industrial system UV system product lines, saving the company $200K per year in fines and lost sales. Managed global consumer UV system with UL and NSF certifications.SELECT… Show more Obtained and maintained UL certifications on electronic components for products and instituted UL508 panel program in Charlotte manufacturing facility, saving company $75K to $100K annually. Improved management of UL and NSF certification programs for consumer and industrial system UV system product lines, saving the company $200K per year in fines and lost sales. Managed global consumer UV system with UL and NSF certifications.SELECT ACHIEVEMENTS:-----------------------------------------------✔ Created and managed industrial line of ultraviolet disinfection products generating $2M in revenue in the first year. ✔ Using Lean Six-Sigma system, improved design that allowed the product to be manufactured and tested in a fraction of the time needed to build, reducing assembly time by 90%.✔ Following Stage-Gate and NIMBA processes, developed new “next generation” wastewater disinfection product generating $10M in product sales in the first three years. Show less

Heath Springs, Sc

Redesigned and upgraded analog products with microprocessors and serial interfaces and included configuration parameters and much-improved ease of setup and usage. Led product development projects which included electronic motor drive controls with serial interface and configuration wizards for ease of customer and technician set up and use. Served as the Local Area Network (LAN) Manager, and designed, maintained network and computer equipment.SELECT… Show more Redesigned and upgraded analog products with microprocessors and serial interfaces and included configuration parameters and much-improved ease of setup and usage. Led product development projects which included electronic motor drive controls with serial interface and configuration wizards for ease of customer and technician set up and use. Served as the Local Area Network (LAN) Manager, and designed, maintained network and computer equipment.SELECT ACHIEVEMENTS:-----------------------------------------------✔ Implemented PC product software using C++ and Visual Basic to increase communication with product line over an industrial network and facilitated setup, monitoring, and operations reducing downtime 80%.✔ Designed and implemented safety circuits for Sears riding lawn mower application (high production volume design) with estimated product usage injury reduction at 70%, and company liability savings estimated to be 3M+.✔ Managed product development efforts to upgrade the company’s electronics by redesigning and adding reliability and additional features, reducing the size by 50% in most cases and increasing performance by 60%. Show less

Bsee, Electrical And Computer Engineering

Activities and Societies: Tau Beta Pi

Education record