Experienced Business Professional with a demonstrated history of success in the Customer Service industry. Strong finance professional skilled in Communication and Negotiations as well as Employee Management/Sales & Development to achieve organizational goals and objectives. A team player that focuses on achieving company's and clients goals while maintaining a positive attitude for the long term. Successful in identifying new opportunities for growth, profitability, and cost savings within the organization by using a positive, proactive and focused approach which has resulted in an increase in productivity and profitability