Urmi Thaker Email & Phone Number

Meriden, Connecticut, United States

• Problem-solve complex issues related to MSP OLLW System and letter setup with vendors• Maintain an organized and positive environment and be a team lead for projects• Create efficient procedures and guidelines which ensures a seamless transition of responsibilities• Invoice reconciliation and data analysis of letter tracking

• Investigated letters for compliance and audit purposes• Coordinated with other servicing companies regarding incoming transfers• Communicated with vendors regarding portal issues and be a liaison for department managers

Hartford, Connecticut Area

• Supervised and supported 5 program directors through individual and group meetings and events• Collaborated regularly with staff to evaluate the progress of individual programs and their respective goals • Facilitated interviews for incoming coordinators and coordinated selection process for new program directors

Hartford, Connecticut Area

• Completed data-analysis on various onboarding platforms and presented on the startup’s competitive advantage• Managed social media marketing along with drafting blog and Facebook posts• Completed market research with team to generate a unique business solution which won the reSET Innovation Challenge

1084 Shennecossett Road, Groton, Ct

• Performed clerical duties which included answering phones, scanning documents, etc. • Assisted with gathering and maintaining addresses for different mailings which included working with both Word and Excel• Completed various projects including preparations for the 2017 Scholarship Dinner by creating and mailing invitations, communicating with recipients and donors, and working with other administrators.

1084 Shennecossett Road, Groton, Ct

• Marketed Avery Point to prospective students by providing tours and information about the campus• Performed daily office tasks for Avery Point administration in an organized and orderly manner• Helped with set up and break down of campus events • Assisted visitors with campus parking regulations, off campus housing options and location of services on campus• Promoted events and activities on social media and on campus via flyers

1084 Shennecossett Road, Groton, Ct

• Attended 2 day training on topics of student engagement, campus life, drug and alcohol prevention, and overall academics offered at the Avery Point Campus• Collaborated with fellow leaders to engage incoming Freshmen in orientation programming and to feel welcomed at Avery Point• Provided support in course selection and registration in PeopleSoft in collaboration with university advisors• Promoted campus events and activities as well as encouraged students to get involved on campus• Presented to parents of incoming freshman about campus life and academics and provided tours of the campus