Urmi Thaker Email & Phone Number

Meriden, Connecticut, United States

• Problem-solve complex issues related to MSP OLLW System and letter setup with vendors
• Maintain an organized and positive environment and be a team lead for projects
• Create efficient procedures and guidelines which ensures a seamless transition of responsibilities
• Invoice reconciliation and data analysis of letter tracking

• Investigated letters for compliance and audit purposes
• Coordinated with other servicing companies regarding incoming transfers
• Communicated with vendors regarding portal issues and be a liaison for department managers

Hartford, Connecticut Area

• Supervised and supported 5 program directors through individual and group meetings and events
• Collaborated regularly with staff to evaluate the progress of individual programs and their respective goals
• Facilitated interviews for incoming coordinators and coordinated selection process for new program directors

Hartford, Connecticut Area

• Completed data-analysis on various onboarding platforms and presented on the startup’s competitive advantage
• Managed social media marketing along with drafting blog and Facebook posts
• Completed market research with team to generate a unique business solution which won the reSET Innovation Challenge

1084 Shennecossett Road, Groton, CT

• Performed clerical duties which included answering phones, scanning documents, etc.
• Assisted with gathering and maintaining addresses for different mailings which included working with both Word and Excel
• Completed various projects including preparations for the 2017 Scholarship Dinner by creating and mailing invitations, communicating with recipients and donors, and working with other administrators.

1084 Shennecossett Road, Groton, CT

• Marketed Avery Point to prospective students by providing tours and information about the campus
• Performed daily office tasks for Avery Point administration in an organized and orderly manner
• Helped with set up and break down of campus events
• Assisted visitors with campus parking regulations, off campus housing options and location of services on campus
• Promoted events and activities on social media and on campus via flyers

1084 Shennecossett Road, Groton, CT

• Attended 2 day training on topics of student engagement, campus life, drug and alcohol prevention, and overall academics offered at the Avery Point Campus
• Collaborated with fellow leaders to engage incoming Freshmen in orientation programming and to feel welcomed at Avery Point
• Provided support in course selection and registration in PeopleSoft in collaboration with university advisors
• Promoted campus events and activities as well as encouraged students to get involved on campus
• Presented to parents of incoming freshman about campus life and academics and provided tours of the campus