Ursula Hash Email & Phone Number

Raleigh-Durham, North Carolina Area

Southport, Nc

Lead IT operations and integrated social media campaigns for real estate developer with 3 locations and 4,000 property owners. Participate in strategic planning and advise on digital marketing strategy. Manage 20+ vendor relationships and administer IT budget. Set up social media profiles across all platforms and manage technical/analytic operations.-> Instituted next-generation technology advancements upgrading to a new security suite and equipping managers and sales force with Android Tablets with advanced email, appointment, inventory, and dashboard features.-> Lowered costs and improved efficiencies introducing a cloud property management system with state-of-the-art mobile housekeeping module, SMS/Text guest messaging, and online credit card processing.-> Installed and programmed software for commercial management system leveraging an 80-inch hi-definition touch display and digital signage to provide updated sales statistics.-> Reduced costs and raised efficiencies orchestrating a robust integrated communication program. Installed a new digital phone system with VoIP, consolidated phone plans, and introduced mobile smart phones.-> Launched aggressive SEO roadmap and created blog content for new website. Raised indexed/organic ranking, captured key phrases, and crafted internal PPC program that cut costs while extending brand reach.-> Compiled quantitative/qualitative research, analysis, and reports. -> Instituted PCI compliance policies, processes and procedures to ensure computer system meets requirements.

Southport, Nc

Developed a formal technology strategic plan with strict internal oversight, eliminating IT outsourcing to 3rd-party vendors. Modernized IT operations/infrastructure, migrated away from client server system, upgraded active directory services, and deployed security/risk management controls. Established IT SOPs, processes, and protocols. Managed Window’s Network and Access CRM.-> Formed a dedicated internal IT department and garnered approval and authority for implementation.-> Implemented a faster, easier, business-class security system across the entire IT infrastructure, instituted controls, and locked down network. -> Reconfigured the network to use Active Directory Services and Group Policies.-> Analyzed business operations and replaced internet provider with a faster, more reliable high-speed commercial class service that amplified speed and bandwidth by a factor of 4.-> Upgraded from Access-based CRM to SQL Server edition to elevate support and enhance lead generation, sales opportunities, and research analysis.

Marblehead, Ma

Worker's compensation, disability software, and web development.