Ursula Henry Email & Phone Number

Naples, Fl, Us

Naples, Fl, Us

Key member of the sales team responsible for providing technical and clinical expertise, as well as educational and field support to ensure the safe adoption of a hypoglossal nerve stimulation implant used to treat sleep apnea. Market, promote and ensure the expanded application of the Inspire therapy and products to ENTs, sleep medicine, pulmonologists, general practitioners in the greater Naples-Fort Myers region. Work with customers, physicians, clinic staff and Inspire field staff to drive procedural and practice success.✔ Work collaboratively with the sales team to deliver clinical evidence to clinical teams and to influence the appropriate adoption and penetration of the technology. ✔ Build exceptional relationships with key physicians, KOLs and other clinical personnel to advance business development initiatives. ✔ Conduct clinical discussions, perform case review, and gain referral commitment. ✔ Teach and support cases preoperatively, in the OR and postoperatively. Provide technical support and leadership during implant procedures and at device activation. Assist customers in device troubleshooting.✔ Educate physicians and advanced practice practitioners on the proper use of the device and how to perform the surgery.✔ Provide post-training follow up including procedural reviews, inservicing and support.✔ Proactively disseminate peer-reviewed scientific and clinical information to customers and assigned sales team as needed.✔ Key contributor to the team to generate $X.XXMM in revenue, sell XX systems and attain XXX% to goal FY2021; generate $X.XMM in revenue, sell XXX systems and attain XXX.X% to goal FY2022; and generate $X.XMM in revenue, sell XXX systems and attain XXX.X% to goal FY2023.

Promoted to provide leadership for the delivery of patient care for the specialty services of Otolaryngology and Plastic & Reconstructive Surgery. Managed day-to-day clinical operations including practice standards, staffing, budgeting and quality assurance. Assisted in supervising clinical and administrative staff and oversaw 10 direct reports.✔ Selected by surgical staff to interact with medical device sales representatives to then make recommendations to surgeons on which products to use at the hospital. Executed purchases and maintained inventory of medical devices, equipment and supplies.✔ Directed, educated, coached, and mentored new nurses to the OR, helped them develop and grow their peri-operative skills, and conducted ongoing training and inservices as needed. ✔ Performed onboarding of new surgeons, as well as ordered supplies and instruments for their use. ✔ Scheduled new product inservices for at least six surgeons.✔ Ensured the consistent delivery of professional patient care that is based on recognized national standards of practice.

Accountable for the management of patients requiring reconstructive and/or plastic surgery throughout the perioperative, intraoperative and post-operative phases. Assisted in surgery as well as with patient follow-up office visits. ✔ Developed and maintained long-term nurse-patient relationships with several patients requiring years of follow up. ✔ Ensured adherence to highest OSHA, JC and HIPAA standards and requirements.✔ Integral part of the continual proactive efforts of quality improvement for patient care.

Circulated all types of cases in the operating room. Provided skilled nursing to patients and family support services utilizing a patient-focused care model.

Key member of the Surgical Services/OR team providing care to cosmetic surgical patients including pre-op, intra-op and post-op care, as well as quality monitoring, and coordination of care.✔ Worked collaboratively with physicians and team to ensure continuity and quality of care.✔ Developed relationships with vendors and medical reps to ensure the practice acquired the highest quality products at the most cost-effective price. Ordered, stocked, and maintained all OR supplies.