Urvi Patel Email and Phone Number

• Supported immigrant and refugee women, mothers, and children with financial, legal, educational, and medical needs by facilitating access to resources and services while maintaining detailed and confidential client records. • Coordinated with external agencies and conducted intake interviews to create and act on personalized support plans.• Developed and implemented organizational systems to streamline administrative processes and improve efficiency.• Provided administrative support for case managers and social workers, including data entry, reporting, and scheduling.

• Steered individuals through the process of goal setting, stress management, and resilience building, fostering a holistic approach to personal development. Through customized coaching strategies based on individual needs and aspirations, employing empathetic listening and tailored interventions to ensure clients felt empowered and in control of their plans to achieve goals.• Actively pursued continuous professional growth by attending regular workshops and meetings, staying abreast of the latest resources, and creating a platform to advocate for the unique needs of members.• Cultivated a supportive environment by proactively creating a safe space, encouraging self-guided experiences, fostering vulnerability, and promoting open discussions.

• Performed clerical duties such as monitoring and replenishing supplies and maintaining workstations as well as sending specimens to the laboratory via pneumatic tube every 30 minutes.• Worked quickly to keep patient wait times low and collected 50+ patient samples (blood and urine) daily using techniques such as venipuncture for lab procedures used in diagnostics.• Utilize proper techniques when drawing and handling specimen samples to minimize cross contamination to provide accurate results from the laboratory by verifying patient information prior to sample collection.• Performed PKU (phenylketonuria) tests on newborns after 24 hours of life. Testing for inherited blood disorders and mental delays.

• Proficient in handling check-ins, check-outs, and reservations using hotel management software• Skilled in managing guest inquiries, providing accurate information, and resolving issues promptly and courteously.• Knowledgeable about hotel amenities, local attractions, and services to provide recommendations and assist guests with their needs.• Experienced in handling cash transactions, maintaining accurate records, and ensuring the security of guest information.• Proficient in performing a wide range of cleaning tasks, including dusting, vacuuming, mopping, and sanitizing.• Skilled in using cleaning equipment and products effectively and safely.• Experienced in ensuring compliance with health and safety regulations• Excellent interpersonal and communication skills, able to interact professionally with guests and colleagues.

• Graded tests and papers to record student progress.• Worked with children grades Pre-K-12.• Worked to help kids excel in math and reading.

• Trained and mentor new associates.• Provided optimal customer service.• Ensure store met quality assurance, sanitary and health standards.• Open and closed stores including recoiling the bank, preparing money to be dropped.