Jeff Kroll Email and Phone Number
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I’m a Product Designer with over 25 years of experience. I've worked in a diverse collection of industries for companies ranging in size from huge to tiny. I’ve learned and used a myriad of tools to produce wireframes/mockups/prototypes and socialize them with team members and constituents. I’ve employed many different research and usability testing techniques to inform the direction of my design work. I’ve planned and executed international focus groups as well as 1-minute guerrilla usability tests on the streets of Palo Alto… and everything in between. I’ve sometimes started with a clean slate and delivered a completely new product, and other times I've seamlessly integrated new functionality into legacy systems.I’ve usually been the sole UX person at a company, but I’ve also had the pleasure to work with teams of other talented product designers and researchers. I’ve usually been an individual contributor, but I’ve also managed a team of designers. The thing that remains constant across this wide range of experiences, however, is my passion for producing the most demonstrably usable and delightful products given any set of constraints.
Viaduct
View- Website:
- viaduct.ai
- Employees:
- 17
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Senior Product DesignerViaduct Dec 2023 - PresentMenlo Park, California, United States -
Senior User Experience DesignerMarketcetera, Inc. Jun 2020 - Aug 2020Bend, OregonI worked with the team to design the user experience of a new component of their product portfolio, a dashboard and activity center for active financial traders. This web interface reimagined and improved upon the functionality and usability of an existing desktop application. -
Senior User Experience DesignerThe Go Game Aug 2019 - Sep 2019Emeryville, CaThe Go Game produces live, in-person team building experiences. They are branching out to online experiences, building their first multi-player browser based game.I worked closely with the product manager to understand and refine the requirements across several brainstorming and ideation sessions. I produced click through prototypes, specifications, and production ready assets. -
Senior User Experience DesignerCyberhaven Aug 2018 - Jun 2019Boston, Ma & Lausanne, SwitzerlandCyberhaven is producing a novel cyber security solution to discover and track infiltration and exfiltration of any, but primarily, personally identifiable information.I designed the user experience for this award winning cyber-security start-up. Working remotely with teams in Boston and Lausanne Switzerland, I gathered requirements, conducted user interviews, produced click through prototypes and production ready specifications and assets. -
Product ManagerNice Ltd Oct 2015 - Jun 2017Redwood Shores, CaThe enterprise division of NICE had a contact center call monitoring Quality Management solution in their portfolio.I guided the overseas development team's priorities and manged their backlog, prepared and delivered training materials, performed competitive research, audited sales quotes and contracts to find missing and mis-attributed service dollars -
Senior User Experience Designer (Via Acquisition Of Merced Systems)Nice Systems Jan 2012 - Oct 2015Redwood Shores, CaThe enterprise division of NICE produces voice recording and analytics tools for contact centers and applications that leverage this information including performance management. They also produce an Incentive Compensation Management product via Merced's acquisition of Practique.I was responsible for the ongoing design of the legacy Merced products products as well as a complete re-imagining of the compensation plan modeling in the ICM product. -
Senior User Experience DesignerMerced Systems Nov 2009 - Jan 2012Redwood City, CaMerced produced Sales and Service Performance Management tools for improving (mostly contact center) employees productivity through setting goals, measuring performance against those goals, delivering coaching when necessary, and extensive management reporting.I was responsible for the design of countless features and improvements for these 2 main products including:* A form designer allowing complex conditional logic and flexible layout control, and the introduction of gamification* An online marketplace in which employees could spend points earned on company offered items, privileges, or experiences* A tablet based application for mobile performance management and coaching -
Senior User Experience DesignerClearwell Systems, Inc. 2007 - Sep 2009Mountain View, CaClearwell's E-Discovery Platform was an e-discovery tool used by attorneys, litigation support professionals, and forensics teams to sift through millions of electronic records in an efficient and defensible way.I was responsible for designing the user experience for 3 major releases of the product. -
User Experience DesignerOpsware Nov 2005 - May 2007Sunnyvale, CaOpsware, built products for enterprise server and network device provisioning, configuration and management.I was responsible for designing several key products and features including: Visual Application Manager (VAM), Opsware Management Database (OMDB), Server Automation System (SAS) Audit & Reporting, SAS Virtualization, and SAS Distributed Script Execution. -
Senior User Experience DesignerRedseal Systems Oct 2004 - Nov 2005Foster City, CaRedSeal is a network security tool that monitors all of your network devices and their configurations, and performs analytics to detect security threats.I was one of the first 3 employees and was responsible for bootstrapping the product definition and design. -
Staff Engineer (Via Acquisition Of Centerrun)Sun Microsystems Aug 2003 - Sep 2004Menlo Park CaI was responsible for the design of the N1 Grid Service Provisioning System, which was Sun's rebranding of CenterRun's/Raplix's Rollout Express. -
Product Usability ManagerCenterrun (Formerly Raplix) Mar 2001 - Aug 2003Belmont, CaRaplix, later CenterRun, produced an application configuration and deployment automation solution for enterprise data centers.I was responsible for the design of the flagship product Rollout Express from the time the company was still in an incubator. I produced 5 major product releases.
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Product Usability ManagerTumbleweed Communications Corp. Jul 1999 - Jan 2001Redwood City, CaTumbleweed Communications provided enterprise-class managed file transfer, secure email, and identity validation solutions.I was responsible for the design of the flagship product Integrated Messaging Exchange 4.0, the end user facing email solution, as well as Message Monitoring System, the administrative back end to manage business policies on email traffic.
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Manager, Design And Usability GroupDocumentum Oct 1997 - Jul 1999Pleasanton, CaDocumentum provides enterprise content management solutions. If you can imagine storing, searching, checking in/out every single version of every single document related to the production and maintenance of every single aircraft built by given manufacturer - millions of pages - that's what Documentum does.I was responsible for managing a team of UX designers and visual artists to deliver high quality designs aligned with user goals and expectations and within project constraints. I introduced cost effective usability testing techniques and let the User Interface Lab at the annual user conference.As an individual contributor, I was responsible for designing several aspects of the EDMS 98 and Documentum 4i products.
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Usability EngineerWallop Software Aug 1996 - Jul 1997Foster City, CaWallop Software provided a web application development tool for content assembly and management that facilitated team sharing, component reuse, and site deployment.I was responsible for designing the flagship product, Build-IT.
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Staff Usability Engineer (Via Acquisition Of Gain Technology)Sybase Aug 1993 - Aug 1996Palo Alto, CaGain Technology developed a consumer-friendly multimedia authoring tool allowing workstation users to easily integrate text, graphics, sound, and video, into software applications in a very consumer friendly way, much like Apple's HyperCard.Originally part of a team, I was later solely responsible for designing media.splash, Gain Technology's flagship product.Sybase acquired Gain Technology to use it as the core of their set top box initiative, and I produced several designs to facilitate that as well.
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Rapid Prototypeer, Human Interface EngineeringSun Microsystems Jun 1992 - Aug 1993Palo Alto, Ca -
Application ArchitectSun Microsystems Sep 1991 - Jun 1992Palo Alto, Ca -
Sr. Systems Integration ConsultantApple Sep 1988 - Sep 1991Cupertino, Ca
Jeff Kroll Education Details
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Computer Science
Frequently Asked Questions about Jeff Kroll
What company does Jeff Kroll work for?
Jeff Kroll works for Viaduct
What is Jeff Kroll's role at the current company?
Jeff Kroll's current role is Senior Product Designer at Viaduct.
What is Jeff Kroll's email address?
Jeff Kroll's email address is je****@****ame.com
What is Jeff Kroll's direct phone number?
Jeff Kroll's direct phone number is +155125*****
What schools did Jeff Kroll attend?
Jeff Kroll attended University Of Illinois At Urbana-Champaign.
Who are Jeff Kroll's colleagues?
Jeff Kroll's colleagues are Amirmehdi S., Deshawn Brown, Fred Rosenzweig, Blaž Lipuš, Jay S., Abel Valko, Miha Benčina.
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